I wrote a letter of complaint initially saying I had been gambling on offshore sites and that now my credit card had been abused I was struggling to make payments, ideally I wanted them to freeze interest or do something to help me with it.
i got a phone call explained the whole situation, and 2 weeks later I got a letter saying they had put £7400 through for chargebacks, and that they would have 30 days to dispute them.
all went undisputed so my card got paid off and I was able to withdraw the difference!
Has anyone complained to their bank about excessive deposits and not being flagged as a duty of care? My bank have shut me down saying not their fault as wrong mcc despite 15k being spent in weeks due to a huge relapse 😢so next steps are going to the ombudsman. Interested if anyone has gone this route and the outcome.
Θα ανακατευθυνθείτε σύντομα στον ιστότοπο του καζίνο. Παρακαλούμε περιμένετε. Αν χρησιμοποιείτε λογισμικό αποκλεισμού διαφημίσεων, ελέγξτε τις ρυθμίσεις του.