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Αξιολογήσεις του χρήστη hoshy

Casino Guru
Θέλουμε να κατανοείτε τα τυχερά παιχνίδια.
πριν από 5 μήνεςΠρωτότυποΜετάφραση
Scammers,
Stole my winnings blamed it on maintenance and disappeared.
πριν από 6 μήνεςΠρωτότυποΜετάφραση
Doing everything in their power to make it as hard as possible for you to withdraw your winnings.
Savaspin does not have any limits on how far they will go with their additional verification.
I have already provided all the necessary document
+ multiple additional documents that has nothing to do with their casino.
Still they keep asking for more and more after receiving what they requested.
It is a never ending story.
Do not deposit here if you like simple and smooth casino experiences.
This casino will make it as hard as possible for you to receive your winnings.
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • variety of games
  • support
  • finance department
  • verification
Savaspin Casino
πριν από 4 μήνες
Hello, hoshy!

We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
Please rest assured that all data is handled with the highest level of security and confidentiality.

In line with our policies, withdrawals can only be processed after successful verification. By registering on our website, you acknowledge that you have read and accepted our Terms and Conditions.

We regret any inconvenience the verification process may cause, but please understand that we strictly adhere to our established rules and policies to ensure a secure and fair gaming environment for all users.

Best regards,
SavaSpin Team
πριν από 7 μήνεςΠρωτότυποΜετάφραση
I would not recommend to deposit at this casino,
I have been waiting for months to get the last of my money out but there seems to be an issue withdrawing because i constantly get an error message.
Live support is almost never active and i have not recevied any respons on my email I sent to them.
What is the point of depositing money playing and maybe winning if you can not get your money payed out?
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • easy
  • variety of games
  • no live support
  • no response on email
  • limits
πριν από 9 μήνεςΠρωτότυποΜετάφραση
Rakoo casino are really embarassing.
Doing everything in their power to not have to pay out 170€
they verified my account then keep on asking for extra documents
all the time,
sometimes documents i already uploaded even.
Shameful behavior.
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • embarrasing
Rakoo Casino
πριν από 9 μήνες
Dear Customer,

We sincerely appreciate your feedback and understand that the verification process can sometimes feel frustrating. However, please rest assured that our primary goal is to ensure the safety and security of our players' funds. Account verification is a crucial step in protecting our users and ensuring that every account belongs to its rightful owner.

That being said, we would like to inform you that your account was successfully verified a few days ago, and you are now able to proceed with your withdrawal without any issues. If you encounter any further concerns, please don't hesitate to reach out to our support team—we're always here to assist you!

Best regards,
Rakoo Casino Team
πριν από 10 μήνεςΠρωτότυποΜετάφραση
It is not possible to withdraw with same method as you deposited with.
I deposited with crypto but they dont let me withdraw with the same method.
They ask me to choose another option which made me try an e-wallet instead but then that methiod is not possible to deopist with instead.
When i tried withdrawing to my bank instead they ask me for another deposit.
I would save my money from this casino and spend it at another more established and trust worthy casino.
Keep in mind that every time you do a deposit you need to wager it 3x as well making it very lucrative for the casino.
I dont know if this is a tactic from the casino so that costumers have to make more deposits because the method for widrawls are very limited.
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • not much
  • deposit methods
  • withdrawl methods
  • support
SlotaCasino
πριν από 10 μήνες
Dear Hoshy,

Thank you for sharing your experience with us. We sincerely apologize for any inconvenience this may have caused.

Please be advised that, in accordance with our policies, withdrawals must be requested via the same payment method used for deposits. You may check the available withdrawal options by accessing the Cashier section and navigating to the "Withdraw" tab.

If the deposit method you used is unavailable for withdrawals, a verification deposit via an alternative payment option will be required.

Upon reviewing your account, we see that you have submitted a withdrawal request. Additionally, our KYC team has contacted you via email regarding the account verification process. We kindly encourage you to check your inbox and follow the provided instructions to complete the verification.

If you have any additional questions or require assistance, feel free to reach out to our dedicated support team by live-chat or email.

Best regards,
Slota Casino Representative
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