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Be careful to play here! I had canceled by missclicking my free spin bonus, but not the 50% deposit bonus! the wager was just on the 50% bonus, not on the free spins! but they canceled my 50% bonus money what i won!!! over 600€!! Normaly when you cancel one bonus, just this bonus is canceled not both! they wont give me back the money, cause they are afraid when someone win something!!!
The customer service is bad too....It was a missclick mistake!!!!! i am so angry now!!
The customer service is bad too....It was a missclick mistake!!!!! i am so angry now!!
- nothing
- everything
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Snatch Casino
πριν από 1 έτος
Dear MissLari!
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Best regards,
Snatch Casino
Thank you for letting us know about the issue that you are facing. Would you be so kind as to contact me via promo@snatchcasino.info so we can discuss the situation and we will provide you with an explanation?
Thank you!
Best regards,
Snatch Casino
