πριν από 5 ημέρες
All none ukgc casinos use same tactics I'm afraid. If you don't like it play British and if ya with Gamstop then I'd say quit n wait till ya ban ends
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Zizobet Casino - γενική συζήτηση (σελίδα 2)
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Laysbet
πριν από 5 ημέρες
Thanks. If this verification process takes longer than two weeks, please let us know and we’ll try to help you.
I understand that this is an important process for both the casino and you, but on the other hand, it shouldn’t take that long.
So I’ll be waiting for your update.
πριν από 5 ημέρες
Everything was fine to begin with.
However, after my most recent withdrawal request, I was asked to complete a video verification, which I submitted promptly.
Since then, there has been a significant delay. The verification has not been approved or even looked at as of yet. and as a result, my withdrawal remains pending in my balance.
It has now been over 72 hours since submission, with no update or communication regarding its status.
This is very disappointing, especially as I have made numerous withdrawals previously without any problems.
πριν από 5 ημέρες
Have you tried to contact the casino regarding the verification to find out what is going on, perhaps?
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πριν από 5 ημέρες
Hi Romi,
Indeed. On many occasions, just the same generic reply of we will get to it.
simply just a tactic from their side hoping I will waste my balance for sure.
this is now day 5, crazy.
πριν από 4 ημέρες
What about email? Did you receive any message from them?
It is also good to check the spam folder because sometimes emails like this can end up there, actually.
πριν από 4 ημέρες
Hi Romi, Yes, have been checking and trying so hard. Still the same replies and nothing being done. Initial verification was fine and soon as you have a decent withdrawal they get funny.
πριν από 3 ημέρες
I would suggest you give it some more time, and hopefully, by the end of the week, they will inform you about the verification and the withdrawal.
What do you say?
If there is no movement, our complaint team could intervene. We have to wait until the 14-day time period passes, though, before we can do anything.
πριν από 3 ημέρες
Hi, Romi. I will wait and check back in if we are up to 14 days. Tried again this morning with no clearcut efforts to resolve. Thanks again 🙂
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