Wild.io Casino - γενική συζήτηση (σελίδα 3)

I can see that you have already submitted a complaint here, and our team will surely do their best to help you out.

Please know that it is nothing unusual that an online casino would make a video call with the player. It is due to the fact that they are not able to see their players face-to-face to verify their identity and be sure that there are no issues at all.

I hope that it will be all resolved as soon as possible and you will be able to receive your money.

Ο Πάβελ με αποκάλεσε απατεώνα.

Ήταν λάθος του Casino Guru που παρεξήγησε το παράπονό μου και το συνέχισε, και δεν υπάρχει τίποτα κακό με το κλείσιμο της καταγγελίας, αλλά είναι άδικο να χαρακτηρίζει κανείς μονομερώς έναν απάτη και να μην του δίνει την ευκαιρία να διορθώσει τον ισχυρισμό του.

Στο email μου στον Πάβελ, του έστειλα ένα βίντεο που είχα τραβήξει με την μπροστινή μου κάμερα, με ημερομηνία μαζί με την ημερομηνία.

Νομίζω ότι μπορώ να το αναγνωρίσω ως τον εαυτό μου.

Το αν αποφασίσετε να κλείσετε το ζήτημα καταγγελίας Wild.io επειδή η απόφαση να ζητήσετε συγγνώμη δεν θα ήταν σύμφωνη με τον σκοπό του ζητήματος είναι δικό σας πρόβλημα, επομένως μπορείτε να κάνετε ό,τι θέλετε.

Ωστόσο, θα ήθελα να διορθώσω τον εαυτό μου αποκαλώντας με απατεώνα.

Εάν η επαλήθευση βίντεο είναι ένας τρόπος για να το επιβεβαιώσω, θα το στείλω αμέσως στο CasinoGuru.

I'm really sorry that you feel this way.

The only problem, as I can see after going through your complaint, is that you did not cooperate with the casino regarding your verification, and that is why we had to reject your complaint.

Please keep in mind that cooperation is always the key point in passing the KYC.

I hope next time you will avoid such issues and be able to cooperate.

Έγραφα από την αρχή μέχρι το τέλος ότι υπήρχαν προβλήματα με τη διαδικασία επαλήθευσης KYC και έγραψα από την αρχή ότι ζητώ συγγνώμη.

Το γράφω για να εξηγήσω τις παράλογες διαδικασίες KYC τους και να κάνω μια δημόσια καταγγελία ζητώντας ουδέτερη γνώμη.

Εσύ είσαι αυτός που έκανες λάθος υπόθεση και τώρα με αποκαλείς απατεώνα.

Έχω υποβληθεί σε KYC με το Wild.io για να αποκαταστήσω τη φήμη μου και η διαδικασία ανάληψης ολοκληρώθηκε χωρίς προβλήματα.

Σίγουρα οι άνθρωποι που χειρίστηκαν τον ισχυρισμό μου, συμπεριλαμβανομένου του Πάβελ, έχουν κάτι να πουν για μένα;

Έχω ήδη δώσει τα προσωπικά μου στοιχεία σε αυτόν τον ιστότοπο

«Απλώς παίκτες που διαπράττουν απάτη και παίζουν με το όνομα κάποιου άλλου».

Αν πω ότι είναι απατεώνας, τότε αυτός ο ιστότοπος καζίνο έχει μετατρέψει τα χρήματά σας σε έναν απατεώνα.

I am glad that you were able to finish your verification then.

As we have thousands of complaints coming in, we are not able to go back to any of the rejected ones, so I am sure that now Pavel is not going to say anything about you. If that is what you meant.

Wild.io stole from me and didn’t let me know that I had a supposed additional account. When i asked for my owed bonuses they told me my account was restricted from bonuses. Yet, they persistently send me ads for bonuses. They intended to let me deposit and then deny me for a bogus allegation that I have a second account. They wouldn’t even tell me anything about it. Total scam this plACE DO NOT PLAY AT WILD.io

Are you aware that it is stated in the terms that only one account is allowed per household, though?

Usually it is a common term at online casinos, but maybe our complaint team could really take a look into this. What do you say?

This is a scam I need received my despoit do not add money

Hi, do I understand correctly that you did not get your deposit into the casino? How long has it been? Have you contacted chat to find out more about where it might have failed?

Γεια σας ομάδα Casino Guru,

Έχω ένα επίσημο πρόβλημα με αυτό το καζίνο που δεν μπορεί να επιλυθεί μέσω της υποστήριξης ή μέσω email παραπόνων. Απλώς δεν λαμβάνω απάντηση...

Με ποια αρχή αδειοδότησης πρέπει να επικοινωνήσω και θα μπορούσατε παρακαλώ να μου δώσετε απευθείας τη διεύθυνση ηλεκτρονικού ταχυδρομείου; Έχω ήδη στείλει πολλά email στην GCB, αλλά δεν έλαβα ποτέ απάντηση. Ενδέχεται να χρησιμοποίησα λάθος διεύθυνση ηλεκτρονικού ταχυδρομείου.

Σας ευχαριστώ

I make a despoit it wasn't added to my account twice this game a scam period

Hello!

Sorry to hear about the issue. According to our system, there are two licenses available; therefore, it depends on which license you see when you log in to the casino.

If you see AOFA - use the logo to submit the complaint, because "Complaints can only be filed via a form on the license validator page, and it is noted that only complaints submitted in English will be reviewed. Complaints filed in any other language will not be considered."

GCB is more of a void (being transferred into CGA):

Complaints, including claims against a gaming operator or any other concerns relating to individual operators under the supervision of the CGA, can be sent to [email protected]. However, please note that the CGA does not handle individual disputes between players and gaming operators. (https://www.gamingcontrolcuracao.org/contact )

CGA: https://portal.gamingcontrolcuracao.org/ I am not sure whether this casino has already been transferred or whether they prefer staying just with AOFA.

If you like, we can also take a look into it; it depends on the problem, of course, but if you share more, perhaps we can think something up.

In any case, you are welcome.

So I guess the same questions apply to you. Did you contact the casino and did they say anything about it? They usually want proof of payment or they may advise you to wait for a while. Did you also check with the payment provider to see if the payment was successful and everything went through on your end?

Thank you all .. I was about to deposit and play on wild.io but after seeing all these complaints, I changed my mind. Thats it, I had terrible experience with many online casinos with regard to withdrawal, and came to conclusion that almost 99% of online casinos do not pay the wins. Or at least, if you win more than once, then good luck. So, do not keep high hopes of making income from these online Casinos. Stick to land based ones.

Hello everyone, I would like to warn others against using wild.io.

After winning a relatively small amount of money (around $500), I tried to withdraw it. The withdrawal was reversed, and I was asked to complete KYC verification. I did that, and then they requested a conversation via Microsoft Teams.

During the call, they asked me about the rules of table tennis, since that’s what I had been betting on. After the conversation, I was informed that my winnings were voided, I could only withdraw my deposit, and I was no longer allowed to play on their platform.

They referred to the following rule:

"2.13. Sportsbook prohibits group bets. Repeated bets on the same outcomes from the same or different clients may subsequently be declared void. After the official result of a competition/event is known, Sportsbook may decide to void such bets if it suspects that customers are acting in collusion."

I was watching the matches and placing bets throughout the day — around 30 bets in total — and they confiscated my winnings without justification.

I do not recommend this platform to anyone.

That really doesn't sound good at all, and I'm sorry for your experience.

Unfortunately, we don't deal with sports here, but here are some sites that perhaps could help you with this issue:

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

Please let us know if you have any updates.

I made complaint already on your website i think you will help me with them because IT is scam

already made complaint i think you can help me

Unfortunately, as I wrote above, we don't deal with sports betting issues, though.