TikiTaka Casino - γενική συζήτηση (σελίδα 3)

Hello, i made a withdrawal through bank transfer for 250€ last Friday, today the status is still on being reviewed.. im worried if i will recieve my money. It takes very long and the reviews on internet making me worrie more.

Hello,

the other player from Finland mentioned that "Can get a response to an email within minutes" in his recent review. Perhaps it is a good idea. I would send an email.

It is fair to say this casino has not been known for being the most reliable. As far as I can see, others are waiting too:

https://casino.guru/complaints/in_progress

The time will tell, yet for now, try to stay positive.

Hello i,ve made a withdrawal request since 19/1 and it's still processed , and after daily contact with thir chat all they tell me is not to worry and to be patient.I think that i'm being scammed .Can someone confirm that they indeed complete the withdrawals?

If you check all the complaints for this casino, you can see that the casino does pay its players.

So, hopefully, you will receive your money soon.

Is your account fully verified there?

I asked their chat about verification and they told me it's not needed yet

So, is the withdrawal still stated as "pending" in your account, or was there any change?

Still pending

So, now we need to wait for your complaint to unfold. Let's see what our team can find out.

Just, please, mind the timer on the top right corner, because it is impossible for our complaint team to reply to your complaint every day.

Γεια σας

Εχω αιτηθει αναληψη απο τις 21/1 22/1 και 23/1 απο 500 ευρω επειδη εχουν ημερησιο οριο.

Ενω μου ειπαν οτι χρειαζονται μεχρι 3 εργασιμες ημερες καθε μερα που επικοινωνω μαζι τους μου λενε τα ιδια και ακομα οι αναληψεις μου ειναι σε εξεταση .Εχουν ογκο εργασιων λενε . Στο εμαιλ δεν απαντανε.

Το διαλεξα αυτο το καζινο απο ελληνικη ιστοσελιδα που το διαφημιζε για γρηγορες πληρωμες.

Ξερει καποιος να με συμβουλευσει τι να κανω?.

Ηδη εστειλα εμαιλ στην ελληνικη ιστοσελιδα που το διαφημιζουν

Hello there.

When it says "under review," does it mean that you sent them some documents for the verification? Or is your account already verified there?

This can happen sometimes that a casino would be overloaded by the requests and then they are not able to pay that quick, but the most important thing is to inform players about it, I believe.

This is your first withdrawal request, right?

Μου είπανε ότι δε χρειάζεται ταυτοποίηση και ότι αργούν λόγω όγκου αιτημάτων

11 μέρες το αίτημα μου στον λογαριασμό μου είναι υπό εξέταση

I would suggest you wait by Monday then. If nothing happens, please follow this link where you can submit your complaint, and our team will try to find out what exactly is happening there.

What do you say about it?

Hi.

This is a very curious combination of events, I'd say. Based on what you posted so far, it seems the review is not related to the KYC. I would assume that even if the payments were not due, you still need to wait for this review to be finished. I hope you don't mind me repeating the question, but it is important—do you know what kind of review that is?

For example, is it waiting for the withdrawal approval rather than a check? I suppose that would make some sense. Though the delay is significant, of course, at least the casino is honest about it.

Μου κατέθεσαν χθες τις 2 από τις 3 αναλήψεις

My withdrawal still on hold from 19/1

Καλησπερα...αυτο μετα απο πολλα καζινο που εχω παιξει ειναι το χειροτερο καζινο που κυκλοφορει...σημερα 11ωρα το πρωι ελαβα στο κινητο μου μια προσφορα για 10 ευρω μπονους χωρις καταθεση ...ακομα περιμενω μετα απο 8 ωρες email οπως μου δηλωσανε 4 φορες στην ζωντανη συμομιλια ενω οταν τους ρωταω γιατι δεν εχει πιστωθει το μπονους αποχωρουν απο την συνομιλια..τα συμπερασματα δικα σας

Κατάλαβα τώρα ότι είναι απάτη, ζητάω βοήθεια για να πάρω πίσω τα 30 ευρώ μου

Well, that's good news, so you're still waiting for the last withdrawal, yes? Can you let us know when it arrives and if everything went well?

Hey, that's quite a long time. We give casinos 14 days to pay a player, and from what I've seen, you wrote to the complaint yesterday that you've already received one of the two withdrawals. Is that right?

I can see that there are several players who have problems, but most of them have problems with the withdrawal and you have issues with the bonus. I wanted to ask you why they didn't tell you what's going on and won't give you the bonus, but I see that if they leave the conversation they probably didn't say much. Did you also try sending them an email saying you wanted to know the explanation? Sometimes it happens that a casino sends a promotion to a player and they end up being told when they go to claim it that they are not entitled to it. This is also quite sad so I wanted to know if this is not the same situation. 

But obviously if customer support was like that, I wouldn't even ask them anything, I just wouldn't play here.