Spinsy Casino - γενική συζήτηση (σελίδα 7)

Η τράπεζα έχει μπλοκάρει την πιστωτική κάρτα

Η φωτογραφία αναφέρει 3 ολοκληρωμένες πληρωμές, 500 ελβετικά φράγκα η καθεμία, αλλά δεν έλαβα ποτέ τα χρήματα. Αντίθετα, χρεώθηκαν από την πιστωτική μου κάρτα τρεις φορές, 507 φράγκα η καθεμία, ακριβώς εκείνη τη στιγμή.

Έχω ακόμα μια εκκρεμή πληρωμή (δείτε φωτογραφίες) από τις 14 Σεπτεμβρίου, η οποία βρίσκεται υπό επεξεργασία.

I'm just asking if it is for sure debited from the casino, because we experienced many cases where scammers tried to do such a thing, but the casino was not at fault, you know.

Also, if you have some issues withdrawing your winnings from this casino, you should definitely file a complaint here, and our team will investigate the situation in order to help.

Have you already passed the verification there, please?

Γεια σου Ρόμι,

Η καταγγελία έχει ήδη υποβληθεί.

Το 99,9% είναι Spinsy επειδή

Το Casino Spinsy πρέπει να χρέωσε την πιστωτική μου κάρτα, επειδή στις 12 Σεπτεμβρίου το Casino Spinsy ολοκλήρωσε τις 3 αναλήψεις μου, των 500 CHF η καθεμία, και ακριβώς εκείνη τη στιγμή έγιναν 3 χρεώσεις αντί για πληρωμή.

Έχω ακριβώς αυτές τις 3 χρεώσεις στην κατάσταση του λογαριασμού μου, αλλά τα χρήματα δεν έχουν φτάσει μέχρι σήμερα.

Η ασφάλιση της πιστωτικής μου κάρτας μού επέστρεψε αυτά τα χρήματα.

Τώρα η πιστωτική κάρτα είναι μπλοκαρισμένη και δεν μπορούν να γίνουν άλλες πληρωμές σε αυτήν την κάρτα και ο Spinsy δεν επικοινωνεί πλέον μαζί μου.

Ευχαριστώ

I can see that Katarina has already started to work on your complaint.

What caught my eye, though, is that Katarina also has asked you how you can be sure that the casino tried to steal money from your account, and you didn't give any detailed answer either.

Because lately we came across many users with similar issues, to tell you the truth, and every time from a different casino. That is why I believe that it is related to some group of scammers that is trying to get to the players' money this way, actually, and the casino is probably not even aware that something like this is happening. 🤷‍♀️

So, can it be seen on the bank statement that the casino really tried to debit these amounts from your credit card? 🤔

Γειά σας το Spinsy Καζίνο δεν δίνει τπτ απο τα κέρδη και ας μιλάς με τους συνεργάτες και όλο θα το κοιτάξουν κτλπ.Αυριο θα κανω καταγγελία.

Hey, could you tell me why the casino doesn't want to pay you your money? Is there a specific reason, or are they just delaying?

Could you tell me a little more?

We give casinos 14 days to pay players, and then we investigate the situation. 

Στην σελίδα λένε 3 μέρες για να επεξεργαστουν και να πιστωθουν τα λεφτα .Έχουν περάσει οι μέρες και ακομα ούτε την έχουν επεξεργαστή. Το μόνο που μου λένε λυπάμαι θα διευθετήσουμε το θέμα σε τρεις μέρες στα email δεν απαντάνε οτι να ναι εαν δεν μου τα βάλουν μέχρι δευτέρα βράδυ θα του καταγγείλω στην αρμόδια αρχή για τα καζινα

Okay, how long have you been waiting? Didn't the casino ask you for any documents?

Οχι τπτ πάμε για 6 μέρες τωρα όλο μου λένε οτι εχει προωθηθεί αλλα τπτ ακομα

Which payment method did you choose? Sometimes there are delays in withdrawals at casinos, and we give casinos 14 days to pay out to players.

If they fail to do so, then we will try to help.

What do you say?

Sorry have been away and am only just sorting through my emails it was bitcoi. I selected.

Hello, no problem at all. 🙂

Jaro asked the other player anyway and I hope your withdrawal is okay now. Well, is it?

Nah no good no money no response to emails or chat

Oh my...communication dead end?

I guess it wouldn't hurt to respond to the complaint or file a new one. Depends on how it relates to the previous one, I believe.

Hey sorry I e had no aces to my phone as I’ve been in hospital recovering from stage 4 bowel cancer but can get back onto it now if someone is still available I still haven’t received anything

Hey, I hope you are feeling quite okay!

I guess it would be better to take your time to recover. The complaint can be submitted anytime, so do not push yourself much. 🙏

Just one limit I have in mind, though: the issue must not be older than 6 months.

Well, I'll leave that to you.

I’m ready to move forward with it please I emailed them multiple times and no response I’ve tried instant msging I don’t even get a response there while online

Okay, that's fine.

Just to catch up with the latest reply, whom did you try to respond to while online, please?

In any case, I was talking about the complaint feature Casino Guru provides to players. I'm referring to the complaint you attempted to use in July of this year. The link is here. 👈

Are we on the same boat, please?

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