SpinCity Casino - γενική συζήτηση (σελίδα 5)

Γεια σας, δεν έχει συμβεί τίποτα ακόμα. Όταν ρώτησα, έλαβα μόνο την συνήθη τυπική απάντηση... Παρακαλώ κάντε υπομονή, περιμένετε λίγο ακόμα.

Δεν υπάρχει τίποτα που μπορεί να γίνει εδώ;

Με εκτίμηση, Ινές

Hello Ines.

Well, the information the casino provided sounds unconvincing, but it can still be the reason. I'm not saying it's okay, of course. Casinos should constantly try to find the best and quickest solution. The second point is, however, usually in casinos' hands. And this is when the complaint mediator steps in. I really hope it won't take any longer. I understand it must be demanding to check daily on the casino. 😐

Γειά σου,

Έλαβα την πληρωμή σήμερα. Είμαι ανακουφισμένος.

Με εκτίμηση, Ινές

Great news. 🙂

How long did you wait for it?

Will you still play here after this situation?

Γειά σου,

Περίμενα 20 μέρες. Δεν ξέρω ακόμα αν θα ξαναπαίξω εδώ.

Με εκτίμηση, Ινές

Oh yeah, I'm not surprised.

Wish you good luck. 🍀

Γειά σου,

Δυστυχώς, περιμένω ανάληψη από αυτό το καζίνο εδώ και 25 ημέρες. Κάθε μέρα λαμβάνω την ίδια τυποποιημένη απάντηση. Είναι απογοητευτικό το γεγονός ότι δεν υπάρχει πρόοδος.

Με εκτίμηση, Ινές

It seems that not much has changed since your previous experience with this casino. Did the casino explain why the withdrawal is taking so long? Based on your earlier experience, you probably already know that this casino is not among the fastest when it comes to payments.

However, I noticed that your complaint was closed as resolved only a few days ago. Did you receive the money covered by that complaint, and is this a new withdrawal, or are you still waiting for the same funds?

If the original payment has still not arrived, it would be better to contact the Complaints team and ask whether the complaint can be reopened. In general, it is best to keep a complaint open until the money has actually reached you, so you do not have to start the process again.