Update 1:
The withdrawals now say 'pending' and I've been told they'll go through tomorrow.
BUT there's a potentially big problem. I was reading Trustpilot reviews and they apparently refuse to pay out to lots of countries. So I went to the terms and conditions and indeed, it says that:
3.4. The Company does not allow to create an account and deposit money to the citizens from the following countries: Afghanistan, Andorra, Armenia, Azerbaijan, Belarus, Belize, Bolivia, Cayman Islands, China, Cyprus, France, Iraq, Italy, Jersey, Kazakhstan, Lebanon, Lichtenstein, Mexico, Montenegro, Netherlands, Poland, Puerto Rico, Russia, San Marino, Spain, Syria, Taiwan, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States, and Vietnam. This list can be updated by the Company without prior notice at any time. You agree that you will not create an account in the above mentioned jurisdictions. Otherwise, we will be forced to block your account. The Company decides about withdraws from blocked accounts in accordance with unilateral provisions.
If this is the case, and they allowed me to deposit over £1,000, full well knowing I am from the UK and thinking that by including this in the terms and conditions they are absolved of all responsibility, I am absolutely furious.
If they do not pay out, the fact UK citizens can use this website and be so easily scammed is ridiculous. I will send absolute hell their way. They scammed the wrong person. I'll first have to talk to my bank and Citizen's Advice to see if there's anything they can do to get my money back (I doubt it).
I'll be reporting them to:
- The Police
- National Crime Agency
- Action Fraud
- UK Gambling Commission (just to warn them, they don't have a UK license)
- Cloudfare
- Curacao Gaming Commission (whom they have a license with)
- Finance Ministers of Curacao and Cyprus (where the company is based)
- My MP
- Parliament's Gambling Industry Committee
I will update here again by Christmas to let you know of any developments.
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