Hm, that's strange in my opinion. I don't think a proper casino should have to cause problems like that. So based on what you wrote, they didn't provide you with any other payment method right ?
The complaint is still open and I would like to see the casino's response, if they provide one.
Are you still in communication with the casino ? Apart from what you mentioned, have they told you anything else, or is it the same old song ?
I know it's annoying to keep waiting, but as I said, there might be a fault on the provider's side, and therefore the casino can also wait for a response and a solution to the situation.
Let us know if anything changes. 🙂
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