Γεια σας ΓΚΟΥΡΟΥ ΚΑΖΙΝΟ.
Είμαι σχετικά νέο μέλος και θα ήθελα να σας ευχαριστήσω εκ των προτέρων για τη δουλειά σας στην υποστήριξη των παικτών.
Θέλω να εκφράσω τη λύπη μου με αυτό το καζίνο γιατί έκλεισαν τον λογαριασμό μου, διεκδικώντας πολλαπλούς λογαριασμούς, πλήρως επαληθευμένους, με 2 καταθέσεις, στις οποίες στη 2η κατάθεση πήρα περισσότερα από 400€ σε κέρδη. Προσπάθησα να κάνω ανάληψη, η οποία εκκρεμούσε για 4 εργάσιμες ημέρες. Την 5η μέρα, όταν προσπάθησα να συνδεθώ, έλαβα ένα κόκκινο μήνυμα που έλεγε ότι ο λογαριασμός μου είχε κλείσει με απόφαση της διοίκησης. Ζω στην Πορτογαλία, μια μικρή χώρα με πολλές αγροτικές περιοχές, οπότε δεν φταίω εγώ που ο πάροχος παρέχει την ίδια IP σε πολλούς χρήστες. Είμαι νόμιμος παίκτης εδώ και αρκετά χρόνια και δεν είχα ποτέ τέτοιου είδους προβλήματα. Θα ήθελα να κάνω μια καταγγελία, αλλά από ότι έχω ερευνήσει το wild casino ανήκει στον όμιλο "ALTACORE", στον οποίο έχω επίσης λογαριασμό σε άλλο καζίνο του ίδιου ομίλου, με περισσότερα από 5000 χιλιάδες ευρώ. Φοβάμαι ότι θα κατάσχουν τα πάντα.
Με εκτίμηση.
Hello CASINO GURU.
I am a relatively new member, and I would like to thank you in advance for your work in supporting players.
I want to express my sadness with this casino because they closed my account, claiming multiple accounts, fully verified, with 2 deposits made, in which on the 2nd deposit I got more than €400 in winnings. I tried to make a withdrawal, which was pending for 4 working days. On the 5th day, when I tried to log in, I got a red message saying that my account had been closed by decision of the administration. I live in Portugal, a small country with many rural areas, so it's not my fault that the operator provides the same IP to several users. I've been a legitimate player for several years and I've never had this kind of problem. I'd like to file a complaint, but from what I've researched I wild casino belongs to the "ALTACORE" group, in which I also have an account in another casino of the same group, with more than 5000 thousand euros. I'm afraid they'll confiscate everything.
Best regards.
Olá CASINO GURU.
Sou um membro relativamente novo, e desde já quero agradecer pelo vosso trabalho no apoio aos jogadores.
Venho expressar a minha tristeza com este casino devido, terem encerrado a minha conta, alegando contas múltiplas, totalmente verificada, com 2 depósitos feitos, no qual no 2 deposito consigui mais de €400 em ganhos. Tentei fazer um levantamento, ao qual esteve pendente 4 dias úteis. Ao 5 dia, ao tentar fazer login, deparei-me com a mensagem vermelha, dizendo que a minha conta tinha sido encerrada por decisão da administração. Vivo em Portugal, um país pequeno com muitas zonas rurais, não tenho culpa que a operadora forneça o mesmo IP a vários utilizadores. Sou um jogador legítimo há vários anos e nunca tive este tipo de problema. Queria abrir uma queixa mas pelo que pesquisei a I wild casino pertence ao grupo "ALTACORE" no qual também tenho conta em outro casino do mesmo, com mais de 5000mil euros. Tenho receio que confisquem tudo.
Com os melhores cumprimentos.
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