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Try to learn to respect responsible gambling if you want to be a good casino in the long term.
You have been denounced to the swiss gambling commission for accepting swiss players which is illegal by our laws. I promise you that your casino site will be blocked by our government in the next weeks.
Best regards,
I guess under their License there is no restriction to keep the site open to Swiss users, if you have any concerns regarding their operation it simply a personal choice and you can look at alternatives that operate legally in your country of residence. I am a bit confused how responsible gambling relates to any of the above
I have a general question maybe someone from Casino Guru can help out, is it acceptable to use a bonus to play games that carry 0% wagering accumulate a good bonus balance and then try to complete the wagering through games that count towards it? Is that deemed as taking advantage of the bonus system? If not also mentioned on the bonus terms or general terms and conditions?
Hello, that's a pretty good question, but I haven't thought about it. If you want to be sure, I would certainly look for an answer to your question with the casino support, whether something like that is possible or not. They should be able to advise you whether it is allowed or not and you will be 100% sure. It may be different in every casino and if you had a guarantee that they would allow it, I would take a screenshot to be sure and that would be the end of it.
What do you say, will you ask ? 🙂
Προσοχή!!! Απάτη σε εξέλιξη από αυτό το καζίνο. Μου έκλεισαν τον λογαριασμό με 14000€ μέσα.
Και αυτό είναι επίσης ένα καζίνο που χορηγείται από εσάς για μια αλλαγή..
Πρέπει ακόμα να μου εξηγήσετε για τον αποκλεισμό του λογαριασμού μου. Πώς θα πληρώσετε τα κέρδη μου τώρα;
Θα επικοινωνήσω με το CEG εάν δεν έχετε νέα από εμένα σήμερα!
Προσοχή!!! Απάτη σε εξέλιξη από αυτό το καζίνο. Μου έκλεισαν τον λογαριασμό με 14000€ μέσα.
Και αυτό είναι επίσης ένα καζίνο που χορηγείται από εσάς για μια αλλαγή..
Hopefully, our team will be able to find out the reason for blocking your account in your complaint. Only then will we see what can be done.
I will surely hope for the best resolution of your case, and if you have any updates for us, please let us know.
And just to add to your saying, we do not sponsor any casino, really.🤷♀️
Αντιμετώπισα προβλήματα μόνο στα καζίνο με το λογότυπό σας στο κάτω μέρος της σελίδας
Όχι, δεν προωθείτε αυτό το καζίνο!!
Δεν είναι συνδεδεμένο με εσάς, έτσι δεν είναι;;
Hello carsix79,
Our legal team will contact you soon. As our support already informed you, your account is under investigation due suspicious for violation of our Terms and Conditions and/or Fraud and/or provide us fake information and/or other reasons.
"I will contact CEG if you don't hear back from me today!"
You are free to contact them, it's your right as we also protect our rights.
Thank you,
Όχι, δεν προωθείτε αυτό το καζίνο!!
Δεν είναι συνδεδεμένο με εσάς, έτσι δεν είναι;;
That is sad to hear that you have experienced issues at so many online casinos, and we are always here to help as much as possible.
I can see that the casino representative provided an answer about your account being investigated, so hopefully soon everything will be done with.
We cooperate with many online casinos, yes, and our goal is to bring a better and safer online experience to all of them.
We'll keep a closer look at your complaint and hope that everything will be resolved in the best possible way.
Και τέλος πάντων, δεν με βοήθησαν καθόλου στο Smokace.
Δώσατε λόγο σε ένα καζίνο που δεν εφαρμόζει τον αυτο-αποκλεισμό από τη δραστηριότητα τυχερών παιχνιδιών με ενεργό υπόλοιπο κατόπιν αιτήματος του παίκτη! Αυτό είναι παράνομο και ληστρικό και συνεχίζετε να το χορηγείτε και να το προτείνετε στους παίκτες ως ένα υπέροχο καζίνο!
Τα καζίνο υπάρχουν μόνο για να χάσουν χρήματα
Δωρεάν επαγγελματικά εκπαιδευτικά μαθήματα για υπαλλήλους online καζίνο, με στόχο τις καλύτερες πρακτικές του κλάδου, τη βελτίωση της εμπειρίας των παικτών, και τη δίκαιη προσέγγιση στα τυχερά παιχνίδια.
Μια πρωτοβουλία που ξεκινήσαμε με στόχο τη δημιουργία ενός συστήματος καθολικού αυτο-αποκλεισμού, που θα επιτρέπει στους ευάλωτους παίκτες να μπλοκάρουν την πρόσβασή τους σε όλες τις ευκαιρίες online τυχερών παιχνιδιών.
Μια πλατφόρμα που έχει δημιουργηθεί για να επιδείξει όλες μας τις προσπάθειες που στοχεύουν στην πραγματοποίηση του οράματος ενός πιο ασφαλούς και πιο διαφανούς κλάδου τυχερών παιχνιδιών.
Ένα φιλόδοξο έργο στόχος του οποίου είναι να τιμήσει τις μεγαλύτερες και πιο υπεύθυνες εταιρείες στον κλάδο των online τυχερών παιχνιδιών και να τους αποδώσει την αναγνώριση που αξίζουν.
