Funbet Casino - γενική συζήτηση (σελίδα 2)

Hi there.

So, the problem is that the casino claims the money was sent to you yet you have not received the amount. Did I get it correctly, please?

In my opinion, you should take the latest transaction history, send it to casino and demand the transaction to be identified. I would also contact the banking provider and ask whether the transfer was accepted on their side.

If the casino keeps ignoring you, I would suggest submitting a complaint. Are you familiar with this option?

https://casino.guru/complaints/create 👈

I think it is worth trying.

I’m in the same position with company struggling to get a withdrawal processed I actually want to place bets but always test the withdrawal process at the earliest possible stage

As I can see, this one won't pass the check. Right?

To wait for a withdrawal over a month and when verification is not needed, as you said, is really way too long.

How are you coping?

I hope that we'll be able to help, even though it doesn't look very promising.

Καλημέρα εδώ 15 μέρες έχω κάνει αναλήψει 500 ευρώ στο καζίνο funbet και έχω στείλει 10 mail μιλάω κάθε μέρα με την υποστήριξη και δεν βγάζω άκρη η ανάληψη μ δείχνει ακόμα προς υπό εξέταση έχω όλα τα στοιχεία μ σωστά δεν με ενημερώνουν για τίποτα και το τσατ απλά βαζει τα μποτ του να λένε όλα ότι διαρκεί 1 έως 3 εργάσιμες και τους λέω έχουν περάσει 10 εργάσιμες και πλάι λένε τα ίδια

If the casino hasn't said what's behind the delay and you don't know anything and you're talking to a bot, I'd probably think about opening a complaint.

Our team would try to help and contact the casino.

Is this your first withdrawal? Did you play with any bonus or not? 

Enough! Been more than a month now that I'm trying to get my money of of that site - to no avail! Avoid at ALL costs. Two withdrawals frozen and cant request more (which doesnt even align with their ToS)

They won't verify my account because they want proof of ownership of my crypto wallet showing FULL NAME, BIRTHDAY DATE, ADDRESS, PHONE NR, WALLET NR (?!), EMAIL. Well too bad a normal anonymous LEDGER crypto wallet does not provide any of that. Support is useless. My VIP manager (that used to even call me on phone) does not reply anymore. I offered them a selfie with my wallet open in the back, they dont care. Yes they surely don't know how crypto works as a crypto casino. This is the most BS reason to not pay anyone. Should be shut down NEVER play here!!!!!!!

After reading your post, I really hope that our team will be able to help and solve this complaint of yours.

It is way too long to wait for a withdrawal and be asked to provide all this information.

Please provide us with any update about the whole situation whenever possible.

Thanks a lot, will do. I probably should have posted this earlier but I really tried to solve it somehow with the scarcely replying support/help. No matter if I get paid eventually or not this behaviour is unacceptable! Scum!

Better late than never. Right?

We will do our best to help; just please be a bit patient and watch the timer on your complaint.

As of today I have been fully paid and my VIP manager apologized. However I can not recommend the casino as for all the hoops I had to jump through. Furthermore the timing strongly indicates that they only get going when one is willing to go the extra mile and damage their reputation by exposing them. If it was a genuine mistake by the finance department (however that could possibly happen) the way I was ghosted and the weeks it took to get any answer let alone a fruitful one is just a massive NO-GO. However I've now been paid so for me the issue is resolved. Still better to avoid this place.

hey, have made a withdrawel from funbet but it takes so long to be looked at and confirmed, any suggestions on what i can do? have talked to them every day and they just say i should wait and i will get my money, but i have a bad feeling

how long did it take for your first withdrawel to be confirmed?

That is great news that you have received your winnings now, and I understand your point here, for sure.

If you are interested, you can write your user review here so others are also aware of how the casino works.

5 weeks+

May I ask when exactly you requested your withdrawal, please? Is this your first one there?

Είναι κρίμα 7000 ευρώ μπλοκαρισμένα για 15 ημέρες χωρίς καμία είδηση.

Είναι απλώς αηδιαστικά. Αποφύγετε να επενδύσετε χρήματα σε αυτά.

You have no information about the reason at all? No checks are necessary either?

That really must be frustrating.

Hopefully our team will soon be able to find out more, and your complaint will move forward somehow.

Δεν υπάρχουν πληροφορίες για τον λόγο, σας ζητούν να είστε υπομονετικοί χωρίς να σας δίνουν δικαιολογίες. Είναι το χειρότερο καζίνο στο οποίο έχω παίξει ποτέ. Ελπίζω να μπορείτε να προειδοποιήσετε όλους όσους επισκέπτονται την πλατφόρμα να μην βάλουν ούτε ένα ευρώ σε αυτήν.

It is good that you came here to inform everyone, you know. And even from your complaint, our users will get all the information about this situation there.

I just hope that soon we will have some update.

Ζήτησα την ανάληψή μου στις 17 Ιουνίου 2025. Έχουν περάσει δώδεκα εργάσιμες ημέρες και οι αναλήψεις μου δεν έχουν ακόμη επιβεβαιωθεί. Σύμφωνα με τους όρους και τις προϋποθέσεις της FunBet, οι αναλήψεις χρειάζονται 3-5 εργάσιμες ημέρες, όπως και οι τραπεζικές μεταφορές. Αυτή είναι μια σαφής παραβίαση της σύμβασης. Έχω επικοινωνήσει με την υποστήριξη πολλές φορές. Πάντα λαμβάνω την απάντηση ότι η ανάληψη γίνεται υπό επεξεργασία και ότι δεν έχουν καμία επιρροή σε αυτήν, καθώς δεν αποτελούν μέρος της οικονομικής ομάδας. Επιπλέον, μπορείτε να κάνετε ανάληψη μόνο 500 € την ημέρα και να ζητήσετε το πολύ τρεις ενεργές αναλήψεις. Νομίζω ότι είναι απολύτως εντάξει που μπορείτε να κάνετε ανάληψη μόνο 500 € την ημέρα, αλλά θεωρώ εξωφρενικό το γεγονός ότι μπορείτε να ζητήσετε μόνο τρεις ενεργές αναλήψεις και να πρέπει να περιμένετε έως και 14 εργάσιμες ημέρες για μια ανάληψη, πράγμα που σημαίνει ότι μπορείτε να ζητήσετε ανάληψη μόνο μετά από αυτό. Αυτό σημαίνει ότι ο παίκτης χάνει πολλές ημέρες κατά τις οποίες θα μπορούσε να είχε κάνει ανάληψη.