Αρχική σελίδαΦόρουμΚαζίνοDuelbits Casino - γενική συζήτηση

Duelbits Casino - γενική συζήτηση (σελίδα 3)

14.307 προβολές 49 απαντήσεις |
πριν από 3 έτη
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maxandr55555
πριν από 7 μήνες

Hi, could you show me what the casino wrote to you? I'm assuming you're not aware of anyone using your account, right? 

If it's the case that you are saying that the casino is not telling the truth, I would try to file a complaint with us and our team would investigate. 

What do you say?

πριν από 7 μήνες

Hi, sounds great. I dont think anyone used my account. I didnt give it to anyone to use either. The account is verified. I even withdrew funds from it once. I was very surprised by their decision. This is the first time I have seen this.

Today i received this message from them~

For privacy and security reasons, we are unable to disclose the exact details of the violation. However, please know that the decision was made following a thorough review by our compliance team and is in line with our Terms of Use.

We understand this may be disappointing, but this decision is final and the account will remain closed.

maxandr55555
πριν από 7 μήνες

I will post the link for you here where you can submit your complaint. Such cases are surely better to investigate and find out what actually happened there if you are unaware of any violations.

Our complaint team will get in touch with them and hopefully find out soon.

When was the last time you had a successful withdrawal from this casino, please?

πριν από 7 μήνες

Problem solved. They opened the account and I was able to withdraw the money. Thanks for help

maxandr55555
πριν από 7 μήνες

I like how the casino acted. What about you?

It is very important that they can and are willing to solve issues like this.

So, will you continue plying there after all this, or do you have to think twice?

Romi
πριν από 7 μήνες

I am happy with this decision. They limited my betting options. After, my account was in +. No, I will never play there again.

maxandr55555
πριν από 7 μήνες

Hmm, I see. Hope you are going to find a casino perfectly suitable for you.

And if you come across anything unusual, well, you know where to go.

πριν από 1 μήνα

0 stars for this casino.

Registered here few weeks ago, and won around 200$, after requesting withdrawal complete verification immediately, but these poor guys can't withdraw funds for more than 14 days. The reason - manual checking of account. Crazy, total balance 448$ . Strictly prohibited for high rollers to play!

s7lex
πριν από 1 μήνα

It is surely a long time to wait for a withdrawal, and our complaint team will review your case as soon as possible, and hopefully then we'll be able to help out.

Is your verification done already, though, or not yet?

Romi
πριν από 1 μήνα

yes, was complete immidiately when they ask

12 3

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