Ευχαριστώ Romi για το μήνυμά σου. Είναι πολύ απογοητευτικό γιατί είχα ήδη επαληθευμένο λογαριασμό, έπαιζα και έπαιζα χωρίς προβλήματα και παρόλα αυτά μπλόκαραν τις αναλήψεις μου και ζήτησαν περισσότερα έγγραφα για επαλήθευση. Ζήτησαν έγγραφα που κανένα άλλο καζίνο δεν μου ζήτησε ποτέ. Εκκαθαριστικά, εκκαθαριστικά, όλα... και τα έστειλα και επαληθεύτηκε ο λογαριασμός. Κι όμως δεν με αφήνουν να αποσυρθώ, δεν θα μου απαντήσουν ούτε θα πουν τίποτα; Καθυστερούν σαφώς και κάνουν ό,τι μπορούν για να μην με πληρώσουν. Δεν μπορώ να καταλάβω πώς αυτό το καζίνο έχει τόσο υψηλή βαθμολογία εδώ στο casinoguru. Έχω ήδη απαντήσει στη Βερόνικα και μάλιστα έστειλα όλα τα έγγραφα που ζήτησε το καζίνο.
Thank you Romi for your message. It's very frustrating because I already had a verified account, I was playing and withdrawing without any problems and yet they blocked my withdrawals and asked for more documents to verify. They asked for documents that no other casino has ever asked me for. Bank statements, pay slips, everything... and I sent them and the account was verified. And yet they won't let me withdraw, they won't give me an answer or say anything? They're clearly delaying and doing everything they can not to pay me. I can't understand how this casino has such a high rating here on casinoguru. I've already replied to Veronika and even sent all the documents the casino asked for.
Obrigado Romi pela sua menagem. É muito frustrante sim porque eu já tinha a conta verificada, ja jogava e levantava sem problemas e mesmo assim eles bloquearam os levantamentos e pediram mais documentos para verifivação. Pediram documentos que nunca outro casino me pediu. Extratos bancarios, recibos de vencimentos, tudo... e eu enviei e a conta ficou verificada. E mesmo assim não me deixam levantar, não me dão resposta nem dizem nada? Estão claramente a atrasar e a fazer de tudo para não me pagar. Não consigo perceber como este casino tem uma nota tão alta aqui no casinoguru. Já respondi à Veronika e enviei inclusive os documentos todos que o casino me pediu.