Ήταν ακαριαίο χωρίς KYC
Είχε όριο αναλήψεων, αν θυμάμαι καλά, περίπου €7.000 το πολύ ανά ημέρα.
Κέρδισα 135 σολάνες
Απέσυρα 65 την πρώτη μέρα, αν θυμάμαι καλά, και τα υπόλοιπα αμέσως την επόμενη μέρα επίσης.
Hi,
I’m reaching out regarding my complaint against Coincasino:
https://casinoguru-en.com/complaints/coincasino-com-player-was-able-to-create-multiple
As established, the casino was found responsible for a major Responsible Gambling failure by allowing me to bypass self-exclusion. They explicitly offered a refund which I accepted, but the payment was never issued. Shortly after, they revoked the offer without any justification and stopped responding to the thread.
I’ve tried contacting Kubo to reopen the case but haven't received a reply lately. Since contacting the Anjouan regulator is notoriously ineffective, I am in a difficult position and these funds are critical to me.
Can CasinoGuru reassess the casino's rating based on this serious RG breach and their failure to honor a written settlement? I still have all the evidence of the offer and their subsequent silence.
Thank you for lhe help.
Hi, regarding the safety index, it has been lowered. The casino did not respond to us or resolve the situation, and I'm afraid there's nothing we can do about it if you request a reopen when they didn't resolve it when we tried to mediate this case.
hi, thanks for answering. I understand that but it feels bad watching them answering other more convenient claims... since you have direct contact with them can't you really retry for a last time? as I wrote on the other thread my life is completely on shit mode, going homeless in 2 days. it is frustrating watching those casinos laughing with other's disgrace
I know it's frustrating, but as I said, if the casino didn't respond to us once and doesn't want to resolve this issue with us, contacting them again probably won't help.
I understand, and probably won't help, but we could try for a last time? Just reopening the claim and tagging the casino? please
I discussed this with the team, and they told me that reopening doesn't make sense unless the casino comes along with it. As I said, if they have taken a position and don't want to discuss it further, we can't force them to change their minds. Because we disagree with this, they got a rating drop, and that's all we can do.
Δωρεάν επαγγελματικά εκπαιδευτικά μαθήματα για υπαλλήλους online καζίνο, με στόχο τις καλύτερες πρακτικές του κλάδου, τη βελτίωση της εμπειρίας των παικτών, και τη δίκαιη προσέγγιση στα τυχερά παιχνίδια.
Μια πρωτοβουλία που ξεκινήσαμε με στόχο τη δημιουργία ενός συστήματος καθολικού αυτο-αποκλεισμού, που θα επιτρέπει στους ευάλωτους παίκτες να μπλοκάρουν την πρόσβασή τους σε όλες τις ευκαιρίες online τυχερών παιχνιδιών.
Μια πλατφόρμα που έχει δημιουργηθεί για να επιδείξει όλες μας τις προσπάθειες που στοχεύουν στην πραγματοποίηση του οράματος ενός πιο ασφαλούς και πιο διαφανούς κλάδου τυχερών παιχνιδιών.
Ένα φιλόδοξο έργο στόχος του οποίου είναι να τιμήσει τις μεγαλύτερες και πιο υπεύθυνες εταιρείες στον κλάδο των online τυχερών παιχνιδιών και να τους αποδώσει την αναγνώριση που αξίζουν.
Θα ανακατευθυνθείτε σύντομα στον ιστότοπο του καζίνο. Παρακαλούμε περιμένετε. Αν χρησιμοποιείτε λογισμικό αποκλεισμού διαφημίσεων, ελέγξτε τις ρυθμίσεις του.
