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Trustpilot is littered with them doing the same to everyone.
BetSofa Casino - γενική συζήτηση (σελίδα 6)
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https://uk.trustpilot.com/review/betsofa.com
People should look at this groups behaviour. Every single review is the same.
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And do you have any updates regarding your withdrawal for us?
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They have ignored my verification video and proof from the documents being verified via sumsub.
They cancelled the withdrawal and have ignored all my emails.
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Were you thinking about submitting a complaint, perhaps?
I'm sure that our team will try to help and solve this situation.
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