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Αρχική σελίδαΦόρουμΚαζίνοBetPlays Casino - γενική συζήτηση

BetPlays Casino - γενική συζήτηση (σελίδα 20)

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πριν από 7 μήνες

Hello, I may help with that if you don't mind.

https://casino.guru/betplays-casino-player-believes-that-their-withdrawal-2

Can you access it, please?

πριν από 7 μήνες

Radka


the example of the complaint you showed is ridiculous, the casino returned the player 45e of the deposit, the player did not receive the winnings only some funny few pennies that he deposited earlier, what is this supposed to prove? certainly not about the honesty of betplays, look at hundreds of thousands of confiscated winnings from hunder of players.

tyraxx
πριν από 7 μήνες

Τίραξ.



Θα έπρεπε να είχα κάνει περισσότερη έρευνα για τα betplays, ευτυχώς η κατάθεσή μου δεν ήταν τόσο υψηλή και δεν είμαι τακτικός παίκτης εκεί. Επέλεξα το μπόνους 500%. Πήρα αυτό το μπόνους καλή τη πίστει και μου πήρε 4 μέρες παιχνιδιού, τηρώντας πάντα τους όρους. Ήξερα ποιο ήταν το μέγιστο ποντάρισμα επειδή είχα ξαναδεί τους όρους, αλλά δεν έχουν καμία αναδυόμενη προειδοποίηση και η επιλογή αγοράς του μπόνους είναι πάντα διαθέσιμη. Αυτή είναι μια πραγματική παγίδα, από την οποία κατάφερα να ξεφύγω, αλλά παρόλα αυτά κανόνισαν 3 περιστροφές στη μέση 1250 σελίδων στοιχημάτων για να κατάσχουν τα κέρδη. 😂

Απίστευτος.


Αυτόματη μετάφραση:
πριν από 7 μήνες

Hello,

I don't recall you so I really don't care whether you have been mean to me. Honestly, such a mindset would not be suitable for my line of work.

Based on the last few posts I've read, it appears that you are not satisfied with the casino rating and have experienced a voided balance. Ok, I get that.

I honestly do not know whether we had some conversation in the past, but is there any reason why you have not a single complaint against this casino, please? Because I fear that's basically the point.

If you can demonstrate that the casino has not been treating you fairly, we will adjust your account accordingly. However, you must provide proof first.

That's pretty much the same we have been explaining to all players who come here to only complain on the forum and lately accusing forum admins—which is quite stupid of "not paying attention." You know the forum is not designed to investigate anything; we just try to provide a neutral space for all players and guard the fair principles regarding the behavior, suggest steps, or provide guidance in the situation that fits.

I just hope this is not another sports betting-related problem, because that would be very disappointing for you, I guess.


However, I have no problem banning you from the forum if you have nothing more to say and continue to preach that Casino Guru is doing nothing even though you have been described how it operates with SB and related issues. Honestly, we have no reason to face your very same posts over again. Just being straightforward with you.

πριν από 7 μήνες

" I don't recall you so I really don't care whether you have been mean to me. Honestly, such a mindset would not be suitable for my line of work. "


" Honestly, we have no reason to face your very same posts over again. Just being straightforward with you. "


So which is it, you recall or you dont recall? " very same posts "


Yes it is about sportsbetting. That's why I didnt put a complaint up.

And you simply do not understand the point I'm trying to get across your platform, which is why I would rather not talk to you and some other person who is more capable of doing their job.


" I just hope this is not another sports betting-related problem, because that would be very disappointing for you, I guess. "


Radka. Ohh sweet Radka.. It shouldn't matter what it is about. I'm trying to warn people that this is not a legitimate casino. You clearly have not kept up with the situation, so let someone else take over. Ok?



A scam casino is a scam casino, it shouldn't matter if its about slots or sportsbetting.. How is this so hard to get across your mind.. You dont have a SINGLE positive review about this casino in the last 2+ years from a REAL person. Do you know why? Because all the posts are about people getting scammed on this casino.


I really do not understand how it is so hard to connect the dots and realize this is not a 7.0 casino. It's a 0.0.

Who cares if its about sports betting. If it was about slots it would be the same exact result, account deleted, money void.


I really really wish I could speak to someone other than you.



"Honestly, such a mindset would not be suitable for my line of work. "

yea... maybe listen? read`? It's not about you. Take yourself out of the equation. Let someone else step in and read the 15 pages of stories on this casino.


Not a single complaint in a players favor for this casino.

My goodness. I must edit this now. 45 euro was returned to ernestmus.. A whopping 45 euro.. What a win.

Mindblowing.


Έγινε επεξεργασία
πριν από 7 μήνες

Γεια σας, τι γίνεται;


Τα αθλητικά στοιχήματα είναι γεμάτα διαφθορά. Απλώς δείτε την περίπτωση στη Βουλγαρία όπου το VAR έβαζε στοιχήματα online στο BET365. Ρίξτε μια ματιά στο YOUTUBE, δείτε πόσο διεφθαρμένο είναι το ποδόσφαιρο στη Νότια Αμερική. Αν βγάζετε τα προς το ζην από τα αθλητικά στοιχήματα, συγχαρητήρια. Ποιο είναι το μυστικό; 😅


Θα δεις ότι θα κερδίσω την υπόθεση εναντίον των betplays, αλλά το αν θα πληρώσουν είναι μια άλλη ιστορία.

Δεν λέω ότι δεν έχεις δίκιο, αλλά δεν έχει νόημα να προσβάλλεις τους ανθρώπους. Ο κόσμος είναι γεμάτος αδικίες και δεν πρόκειται να κακομεταχειριστείς κάποιον επειδή χάνεις την υπόθεση ή δεν παίρνεις τα χρήματα. Το θέμα είναι να προχωρήσεις παρακάτω. Όπως είπες, βιοπορίζεσαι από τα αθλητικά στοιχήματα, οπότε σου άνοιξε τα μάτια και η ζωή συνεχίζεται.


Φανταστείτε ότι στην Πορτογαλία, η κυβέρνηση απαγόρευσε στα διαδικτυακά καζίνο να έχουν την επιλογή αγοράς μπόνους που διατίθενται σε κουλοχέρηδες. Τόσο μεγάλος είναι ο έλεγχος που υπάρχει στις διαδικτυακές πλατφόρμες στην Πορτογαλία.

Είναι αδύνατο για ένα καζίνο με έγκυρη άδεια να παραποιήσει μια περιστροφή κουλοχέρη σε οποιονδήποτε πάροχο.


Φροντίζω....

Αυτόματη μετάφραση:
πριν από 7 μήνες

Man.. what are you talking about.. So you're saying I'm part of the corruption? Var placing bets has something to do with what I do? Oh now I guess I bet on south american soccer? What?

So you're saying because there is a history of corruption in sports betting my wagers aren't legit now? Wow.. cool story.


Whats the secret? Not soccer buddy. Definitely not that..

Being very very interested in the sport and not listening to anyone else's opinions can believe it or not.. take you very very far.


Betplays isn't gonna pay you. Soon they will say you were never a client of theirs even though you probably have 50+ emails from them also.


I understand your point is to spread awareness now. Unfortunately you are not the first person.. Go back 15 pages on this and see how everyone else has met a dead end.. Because of pretty much 1 person. I'll let you guess who that is.

Insulting that person for their negligence is pretty much the only thing that can be done at this point. Seriously man.. Go read how much money this casino has " confiscated " on here and trustpilot..


" It's impossible for a casino with a valid license to tamper with a slot spin on any provider. "

Oh you're about to find out how legendary betplays is buddy.


πριν από 7 μήνες

Hello, I may help with that if you don't mind.

https://casino.guru/betplays-casino-player-believes-that-their-withdrawal-2

Can you access it, please?

πριν από 7 μήνες

Wow ernestmus got 45 euro back.. Wow.. How amazing.

A whole 45 euro.. wow..

Δημοσίευση από thisisascamcasino κρύφτηκε
Αιτία: Καταχρηστικό περιεχόμενο
πριν από 7 μήνες

Romsilva


I can assure you right now that you will not get any money from betplays, it doesn't matter what casino.guru does, because betplays is a scam that pays almost no one, especially if you have broken the max bet terms in even one spin, betplays will use it and you will receive nothing, probably not even a refund of your deposit.


betplays online reviews are so awful that making a deposit there is madness. (don't pay attention to in casino.guru ranking, unfortunately they are wrong to give such a rating to betplays.)


πριν από 7 μήνες

This man knows. Because he is also a victim.

πριν από 7 μήνες

Yikes.. 7500 euro new story on trustpilot 1 star..

Yikes.. Every week.. A new person.. Because sites like this keep it ranked as a safe 7.0


thisisascamcasino
πριν από 7 μήνες

Despite everything we've said and explained, you persist in harassing not only the admins but also other members. That is no longer acceptable.

Find another forum; stay well. I'm closing your account.


πριν από 7 μήνες

Radka


the example of the complaint you showed is ridiculous, the casino returned the player 45e of the deposit, the player did not receive the winnings only some funny few pennies that he deposited earlier, what is this supposed to prove? certainly not about the honesty of betplays, look at hundreds of thousands of confiscated winnings from hunder of players.

πριν από 7 μήνες

Dear tyraxx, read the thread once more - I didn't show the complaint as some sort of proof, like you brilliantly suggested. One player asked another about the result, so I just sent him the appropriate link, because the other guy has not been here for quite some time. Kindly stop imagining things and start looking for another forum.


If you prefer to go like this, you may soon need one.

πριν από 7 μήνες

Ναι, έχω επίσης παρατηρήσει ότι τα περισσότερα παράπονα αφορούν αθλητικά στοιχήματα και ότι όλα τα άλλα παράπονα έχουν επιλυθεί με επιτυχία.


Σας ευχαριστώ για τη δύναμή σας. Θα περιμένω την απάντηση του συναδέλφου σας Matej και μαζί θα προσπαθήσω να εξηγήσω την άποψή μου στο betplays. 🤝

Αυτόματη μετάφραση:
πριν από 7 μήνες

Hello, as you can see the topic regarding sports betting and hard feelings is still very live. 🙁

In any case, I gave your complaint a look, and the way I see it, casino rules do not specifically describe bonus buys as a way of crossing the max bet rule. More importantly, based on the timeline, even my colleagues did not see signs of unfair behavior on your side. I'm also not convinced you gain any kind of advantage; if I'm not mistaken, all the problematic rounds were not winning rounds at all.

I just hope the casino management will be ready to accept our suggestion. As Tomas mentioned, far too many companies still prefer to stick with the industry standards without considering the context much... Well, let's see!

πριν από 7 μήνες

Γεια σου Ράντκα,


Σας ευχαριστώ πολύ για τα λόγια σας και την δίκαιη ανάλυσή σας. Με κάνει να νιώθω πολύ καλύτερα που ξέρω ότι καταφέρατε να κατανοήσετε την δική μου πλευρά της κατάστασης. Τώρα μένει μόνο να ελπίζουμε ότι το καζίνο θα δει τα πράγματα εξίσου καθαρά.


Ευχαριστώ από καρδιάς όλη την ομάδα του Casino Guru για την υποστήριξή τους!

Αυτόματη μετάφραση:
Romsilva
πριν από 7 μήνες

Hi Romsilva,

I dare to say understanding is one of our strong sides, though I'm sure a handful of players would disagree. 😀Hence, your kind words are much appreciated.

If I may be honest with you, the trickiest part lies ahead now. Despite our strong and fair arguments, finding a mutually agreeable solution with casinos is not always easy. Tomas, however, is a very skilled resolver, and he always does his best.

Just a note, I won't be working tomorrow, but feel free to stay in touch; I'll surely get back to you on Monday.


πριν από 7 μήνες

Γεια σου Ράντκα,

Συνέχισε τη δουλειά σου. Είσαι σε εξαιρετικό δρόμο. Υπάρχουν χιλιάδες παίκτες που εκτιμούν την απόδοσή σου. Δεν μπορείς να ευχαριστήσεις τους πάντες. Κατά τη γνώμη μου, κάνεις πολλά για μια εντελώς δωρεάν υπηρεσία. Αυτό είναι αξιέπαινο. Χωρίς εσένα, δεν θα ήταν καν δυνατό να διατηρήσεις επαφή με τα καζίνο.

Ευχαριστώ και πάλι.


Υ.Γ. Κανένα πρόβλημα, Ράντκα! Καλή διασκέδαση και να έχεις μια υπέροχη μέρα. Θα μιλήσω τη Δευτέρα.

Αυτόματη μετάφραση:
πριν από 7 μήνες

Dear tyraxx, read the thread once more - I didn't show the complaint as some sort of proof, like you brilliantly suggested. One player asked another about the result, so I just sent him the appropriate link, because the other guy has not been here for quite some time. Kindly stop imagining things and start looking for another forum.


If you prefer to go like this, you may soon need one.

πριν από 7 μήνες

maybe they cheat all sports bettors and pay casino players, although the ratio of negative to positive reviews is huge


by the way, I'm sorry, but you, Radka, are not a person more versed in the topic of sportsbook betting.

I've heard of many people who had their winnings confiscated by betplays.

In any case it is the same and it applies to sports betting.



and it's not like I'm accusing Casino.Guru of acting dishonestly or anything like that, I consider Casino.Guru to be a very good place to deal with complaints, information about casinos etc.


it does not change the fact that betplays is 100% a fraudulent project which has already been proven in several places, who is behind it, connections with other fraudulent casinos etc.

if you look at their positive reviews here and trustpilot, absolutely all of them are written the same way, really see that they are fake.


and I 100% understand that if there are no proven unresolved complaints etc, Casino.Guru has no grounds to lower the ranking of this casino, perhaps if you were also involved in sports betting, the situation would be different.





Romsilva
πριν από 7 μήνες

I had to show this to the complaint Team members 🙂.

You, too, have an amazing day or days. See you later!

πριν από 7 μήνες

Γεια σου και πάλι Ράντκα.


Υπήρχε ένα παρόμοιο παράπονο με το δικό μου στο 24casino το οποίο επιλύθηκε υπέρ του παίκτη. 🙏

Έγινε επεξεργασία
Αυτόματη μετάφραση:
Romsilva
πριν από 7 μήνες

Good point!


Tomas now has to explain this to the casino and persuade the representative to see the situation from our mutual perspective. 🤞🤞

Έγινε επεξεργασία
πριν από 7 μήνες

maybe they cheat all sports bettors and pay casino players, although the ratio of negative to positive reviews is huge


by the way, I'm sorry, but you, Radka, are not a person more versed in the topic of sportsbook betting.

I've heard of many people who had their winnings confiscated by betplays.

In any case it is the same and it applies to sports betting.



and it's not like I'm accusing Casino.Guru of acting dishonestly or anything like that, I consider Casino.Guru to be a very good place to deal with complaints, information about casinos etc.


it does not change the fact that betplays is 100% a fraudulent project which has already been proven in several places, who is behind it, connections with other fraudulent casinos etc.

if you look at their positive reviews here and trustpilot, absolutely all of them are written the same way, really see that they are fake.


and I 100% understand that if there are no proven unresolved complaints etc, Casino.Guru has no grounds to lower the ranking of this casino, perhaps if you were also involved in sports betting, the situation would be different.





πριν από 7 μήνες

You described it quite well in some passages and especially in the last one. If we were dealing with sports betting, the Safety Index would certainly change such cases. Maybe one day this will happen and we will have a branch for sports betting as well. Unfortunately, we don't have one yet and therefore it won't be possible. 

As far as user reviews are concerned, we always try to pay attention to what we are reviewing and when a pattern appears, we deal with it. 

I'm sorry that similar problems have arisen, but if I once had an opinion that a casino is not honest about sports betting, I would not play there anymore.

Radka
πριν από 7 μήνες

Γεια σου Ράντκα,


Ήθελα απλώς να κάνω μια μικρή ερώτηση. Είναι φυσιολογικό ένα καζίνο να χρειάζεται τόσες μέρες για να υποβάλει κάτι τόσο βασικό όσο το ιστορικό παιχνιδιού, ειδικά όταν έχει ανοιχτό μόνο αυτό το παράπονο;


Είναι ενδιαφέρον ότι, όσον αφορά την κατάσχεση των κερδών, χρειάστηκαν μόνο 4 ημέρες για να λάβουν αυτήν την απόφαση. Ας ελπίσουμε ότι η ίδια δέσμευση θα ισχύσει και τώρα για την δίκαιη επίλυση της κατάστασης.


Με εκτίμηση.

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