χθες
Περιμένω σχεδόν μια εβδομάδα για το ποσό των 900 PLN και πιθανότατα θα υποβάλω καταγγελία, γιατί πρέπει να περιμένω 14 ημέρες αν είναι δικά μου χρήματα;
Αυτόματη μετάφραση:
BetAlice Casino - γενική συζήτηση (σελίδα 3)
χθες
I think we're slowly getting there. Fourteen days is the time allotted for the casino to resolve everything that needs to be resolved, and for us, that's the time when the player should have their money. There can be various reasons for the delay. Of course, I'm not saying that casinos sometimes deliberately cause delays so that players will continue playing with their money.
However, this is our proven procedure, and we stick to it. You can file a complaint earlier, but we give casinos the aforementioned 14 days.
πριν από 3 ώρες
BetAlice provides clear information in its "Help Center" section about how long it takes to process withdrawals. When an operator provides such information, it must also adhere to it. Anything else is misleading the customer.
πριν από 3 ώρες
Περιμένω μια εβδομάδα τώρα, αν δεν πληρωθώ σήμερα θα κάνω καταγγελία.
Αυτόματη μετάφραση:
πριν από 3 ώρες
BetAlice provides clear information in its "Help Center" section about how long it takes to process withdrawals. When an operator provides such information, it must also adhere to it. Anything else is misleading the customer.
πριν από 1 ώρα
I understand that players often only see the days that the casino specifies. However, when it comes to international transfers, delays can occur that the casino has no way of resolving. Have they sent you the money yet, or not? Which payment method did you choose?
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