BassBet Casino - γενική συζήτηση (σελίδα 23)

Hi, did you solve it? I see we have the same problem.

Ciao hai risolto? Vedo che abbiamo lo stesso problema

And the romi replied to me saying that the photo is vented and it must be both sides, I can send you the photos as I sent them to them maybe you see something wrong because there is nothing wrong I think

Ei romi mi hanno risposto dicendo che è sfogata la foto e deve essere entrambi i lati , posso mandarti le foto come le ho mandati a loro magari tu vedi qualcosa che non va perché non c’è niente di sbagliato penso

What a shame, I sent everything perfect and they replied to me like this:

The relevant department informs us that it is necessary to provide a high-resolution photo in which both sides of the card number 533317********4986 can clearly be seen, in PDF format, the previous ones sent are blurry and only one side of the card was sent.

It should show only the first 6 and last 4 digits, along with the expiration date and the cardholder's name.

For privacy reasons, all other digits and the CVV must be obscured.

I can send you the photo I sent them in private and check if it's blurry. However, you had read that they did the same thing to some people, like loops.

Thank you for your understanding.

Una vergogna ho mandato tutto perfetto e mi hanno risposto così :

Il dipartimento competente ci comunica che e' necessario fornire una foto ad alta risoluzione in cui si possono chiaramente vedere entrambi i lati della carta numero 533317******4986, in formato PDF, le precedenti inviate risultano sfocate ed inviate solo un lato della carta.

Deve mostrare solo le prime 6 e le ultime 4 cifre, insieme alla data di scadenza e al nome del titolare della carta.

Per motivi di privacy, tutte le altre cifre e il CVV devono essere oscurati.

In pvt ti posso mandare la foto che ho mandato a loro e verificare se è sfocata comunque avevi letto che ad alcune persone facevano la stessa cosa tipo loop 

Grazie per la comprensione.

Ας προσπαθήσουμε να συνεργαστούμε με το καζίνο και ελπίζουμε ότι όλα θα λυθούν σύντομα.

Θα το κάνεις, σε παρακαλώ;

Και ενημέρωσέ μας πώς θα πάει, σίγουρα.

Look, I'd like to show you the documents I sent to the casino to make you understand that they're taking me for a ride.

Guarda ti vorrei far vedere i documenti che ho inviato al casinò per farti capire che mi stanno prendendo in giro

Δεν υπάρχει λόγος να το κάνετε αυτό. Παρακαλούμε να τηρήσετε το παράπονό σας και, εάν χρειαστεί, η ομάδα παραπόνων μας θα σας ζητήσει να το παράσχετε.

But can I understand how you move?

Ma posso capire come vi muovete?

Γεια σας, είναι αρκετά εύκολο να το ακολουθήσετε: Μόλις το παράπονο χρειαστεί ξανά την προσοχή σας, θα ειδοποιηθείτε. Το υπόλοιπο χρονικό διάστημα περιμένετε. Το σχετικό χρονόμετρο παραπόνων σας βοηθά να πλοηγηθείτε σε κάθε φάση.

How did it end?

Come è finita?

Γεια σας, με ρωτάτε πώς κατέληξε το παράπονό σας; Μάλλον δεν σας παρακολουθώ καλά. Λυπάμαι. Μπορείτε να με βοηθήσετε σε αυτό;

I have emailed all the documentation you requested,

I still haven't had a response and Bassbet wrote to me again to send another card different from that one

Ho mandato via e-mail tutta la documentazione che mi avevate richiesto,

ancora non ho avuto risposta e Bassbet mi ha riscritto di nuovo di mandare un altra carta differente da quella

Δεν ήμουν εγώ, στην πραγματικότητα. Κατά τη γνώμη μου, μου ζητάτε να σας ενημερώσω για το παράπονό σας. Ωστόσο, δεν μπορώ να σας ενημερώσω επειδή ο διαμεσολαβητής παραπόνων σας είναι ο Αττίλας.

Αυτό είναι το φόρουμ όπου συζητάμε

Η καταγγελία είναι το σημείο όπου ζητούνται τα έγγραφα και παρέχονται οι ενημερώσεις της καταγγελίας. Μπορείτε να έχετε πρόσβαση σε αυτήν εδώ . 👈

Ο Αττίλας έχει ακόμα μερικές ώρες για να απαντήσει, από όσο λέει το χρονόμετρο.