5Gringos Casino - γενική συζήτηση

Αν θέλετε να συζητήσετε οτιδήποτε σχετικό με το 5Gringos Casino, όπως τα παιχνίδια του, τα μπόνους του, τις μεθόδους πληρωμής του, τα ζητήματα με τον λογαριασμό σας, τις δυνατότητες υπεύθυνου στοιχηματισμού, ή οτιδήποτε άλλο, μπορείτε να το κάνετε εδώ.

Boys and girls please please please don't play this game your withdrawal money is not give this website please guru casino your website remove this website is very bed

Hello, if we remove all the "bad" casinos from our selection, how could anybody know these are the best to be avoided, I wonder... What's happened to you, please?

Going through the same BS with 5gringos, took almost three weeks of constant emails, uploading of Confirmation of identification and Varifications of addresses, Utility Bills just to get to the, we are pleased to inform you that your withdrawal request is currently at its final stage of process and will be paid out by our financial department as soon as possible, then a day later, I get another email saying, your account has to pass additional verification, what BS left feeling Annoyed, Disappointed and Ripped off. They can receive my deposits instantly, yet it takes 24 to 48 hours for a half asre response and a month for a Confirmation that ends up being a renag 24 hours later, Absolute SCAMMERS! That's my Honest review, 5GRINGOS gets 0/10 Rating for me.

Hello, it certainly does not sound good at all. It would be nice if you could write your own user reviews - we have a special page for that, so the others may see your point. You can do so here. You can submit a complaint as well if you feel like it.

Please guys don't paly 5Gringos game you deposit after your account is balck me don't play please anyone

Αποφύγετε το με φαρδιά κουκέτα, δεν θα μπορείτε να βγάλετε χρήματα από εκεί!!! Δεν λειτουργεί κανένας τρόπος πληρωμής!!! Είναι όλα διεφθαρμένα και απλώς σε κάνουν να περιμένεις επ' αόριστον. Οι ακυρωμένες αναλήψεις μετράνε ως καταθέσεις και σε κάνουν να τις αναποδογυρίσεις ξανά!!! Περίμενα ένα μήνα για την πληρωμή μου και ανυπομονώ! Αυτό το site δεν πρέπει να υπάρχει και οι εργαζόμενοι να είναι στη φυλακή!!!

I understand your anger, and I hope that your complaint will be resolved successfully. 🤞

Ξεκίνησα σε αυτό το καζίνο & έκανα πρώτη κατάθεση 50€ & όλα πήγαν μια χαρά. Προσπάθησα να κάνω & δεύτερη κατάθεση των 50€ & μου έλεγε ότι ακυρώθηκε, προσπαθούσα για αρκετή ώρα, ώσπου ζήτησα να γίνει διαγραφή του λογαριασμού μου. Την επόμενη ημέρα μου έλειπαν τα 50€ από την κάρτα μου & η κάρτα κλειδώθηκε λόγω κακόβουλο λογισμικού.

Έστειλα μήνυμα στο support τους μέσω email , τους έστειλα φωτογραφία ποιός τράβηξε τα λεφτά μέσω της κάρτα μου. Την επόμενη ημέρα μου έστειλαν τα λεφτά μου πίσω στην κάρτα.

Προσέχετε με το συγκεκριμένο καζίνο

Hmm, I would probably contact the payment provider to find out what happened and why this situation occurred. I don't really understand these things, but if you've tried several times, couldn't it be a problem of why this situation arose ? 

Anyway, I'm glad you do not have further issues with withdrawing money and you got it. 🙂

Καλημέρα, στις 19/09/2024 έκανα αίτημα ανάληψης από το site https://5gringos6.com/it/. Θα ήθελα να επισημάνω ότι έχω κάνει ήδη αναλήψεις και ήταν πάντα επιτυχημένες, αλλά δυστυχώς αυτή ακυρώθηκε και δεν πιστώθηκε πλέον στο υπόλοιπό μου.

Επικοινώνησα με τον VIP MANAGER μου ο οποίος μου απάντησε μέσω email ως εξής:

"VIP Team (5Gringos)

21 Σεπτεμβρίου 2024, 14:44 EEST

Αγαπητή Alessia

Σας ευχαριστούμε που επικοινωνήσατε μαζί μας!

Λυπούμαστε ειλικρινά για την ταλαιπωρία, αλλά το αίτημα ανάληψης δυστυχώς ακυρώθηκε λόγω ενημέρωσης από τον πάροχο πληρωμών που επηρέασε τις αναλήψεις πιστωτικών/χρεωστικών καρτών, ζητούμε συγγνώμη για την ταλαιπωρία.

Για το μέλλον, σας προτείνουμε να χρησιμοποιήσετε την επιλογή Εθνική Τραπεζική Μεταφορά και να υποδείξετε τα τραπεζικά στοιχεία που σχετίζονται με την κάρτα που χρησιμοποιήσατε στο Καζίνο μας.

Επιβεβαιώνουμε ότι έχουμε προωθήσει την αναφορά σας στο αρμόδιο τμήμα, θα λάβετε απάντηση μέσω email το συντομότερο δυνατό!

Σας ευχαριστούμε εκ των προτέρων για την πολύτιμη συνεργασία σας!

Εν τω μεταξύ, δράττουμε την ευκαιρία για να σας ευχηθούμε μια καλή μέρα.

Εγκάρδια,

Ομάδα VIP - 5Gringos.com "

Μετά από πολλά email από εμένα, ο VIP MANAGER ΕΞΑΦΑΝΙΣΤΗΚΕ..δεν απάντησε ποτέ στο email μου και το υπόλοιπο συνεχίζει να είναι μηδενικό και η ανάληψη δεν υπάρχει πλέον...

Επισυνάπτω ένα στιγμιότυπο οθόνης του αιτήματος ανάληψης, εάν χρειαστεί, θα σας δώσω επίσης όλα τα email που έστειλα και στα οποία απάντησαν.

Μπορείτε παρακαλώ να με βοηθήσετε;

Σας ευχαριστώ

Αλέσια

Surely we will try to help you out with this highly unpleasant display of events.

To me, it seems this casino generally has no issue paying out players winnings because its review is great. Frankly, they still fail to support their players quite often, and the drawals have also been delayed due to similar complications for quite some time. Even though I understand they probably outsource payment services to a third-party provider, treating their customers the way not only you have described is alarming.

Kindly use this green link 👈, submit a complaint, and let our dedicated specialist inspect the matter more thoroughly.

We would also appreciate it if you kept us updated even here on the forum. Will you?

Hello

Im waiting from my withdrawal since 7 days i requested my withdrawal 17 February today is 24 February nothing as been processed i go to live chat they say every time the same thing soon as possible or nearest time or your withdrawal is in final stage.

Even they say " i will request a not to prioritise ur withdrawal " but nothing is done!

i sent email on 18 February too no one responded

Until know i see that they dint want to pay!

Hello!

Based on your findings, the casino pays, but the user experience is bad - delayd payments icluded.

An example:

"Waited a week so far for a withdrawal and still can’t be told if and when I will be paid"

The optimistic version? Those guys are just slow 🙁. I imagine it must be painful, but if it helps, I'd say the payout should be a matter of time. Did you spot anything unusual aside from the obvious delay?

I didnt find anything unusual just the payments are slow and the live chat , the answers are generic and templates they dont care about the customer even if i ask to speak with a supervisor they send a email to speak but no one answers.

Unfortunately, many times the live chat doesn't know much regarding the withdrawals, which is maybe why they are not able to give you any specific answer. It is better to contact the financial department by email, but of course it is important for them to reply to their players, and if they don't, it becomes really frustrating. I surely get your point.

But anyway, is there any update regarding your withdrawal, by any chance?

No update regarding the withdrawal they say the same thing everytime, and this time said no updates about ur withdrawal i sent a email to financial department 18 February and im still waiting for an answer!!

I already lost hope and i advise to any new and old player to don't play their!

update 26 february

withdrall still not processed!!

That's a shame, really. They should at least explain what the delay is caused by so you know. I believe that it is always best to communicate with players regarding this.

Well, I hope it will be soon that you'll get your money.

By the way, how long do you play at this casino? This is your first time withdrawing money from there, right?

I play sometime already i saw in my withdrawal that i one of 6 cent was accepted but big one was this

i had only this withdral

Date

06.02.2025, 01:14:39

Amount/Balance,

0.06/0.00

Transaction ID:

631417673

Transaction Type

Withdrawal

Status

Complete

update of my withdrawal nothing solved yet..

It is really unfortunate that our team is not able to intervene yet, but whenever the time comes and there is still no movement whatsoever, we'll do our best to get everything solved.

Just stay patient, please, even though I understand how difficult it must be.🙏