1win Casino - γενική συζήτηση (σελίδα 46)

Έγραψα στην υποστήριξη και μου είπαν ότι δεν ήταν υπεύθυνοι... Χρειάζομαι να μου δώσουν τα χρήματα που κέρδισα.

Έτσι δεν δίνουν απαντήσεις και έχω όλες τις απαιτήσεις μου ενημερωμένες.

It seems that the withdrawal is still pending. If they don't tell you more about it, it's probably not quite what players expect, but sometimes you have to be a little patient.

What payment method did you use for the withdrawal? Have you already been verified?

Δεν έχω λάβει απάντηση σχετικά με αυτό, ακόμα περιμένω. Νομίζω ότι έκαναν τα στραβά μάτια και με εξαπάτησαν. Δεν έχουν απαντήσει ακόμα. Χρησιμοποίησα πληρωμές μέσω κινητού και ζήτησα την ανάληψη στις 18 Αυγούστου.

Well, we give casinos 14 days to pay the player, so I would try to hold out even though I know it's not pleasant.

If the casino doesn't respond and you don't get your money, then we'll try to help you.

Do you think you can hold out?

Χρειάζομαι μια απάντηση. Το 1win είναι η χειρότερη ιστοσελίδα στοιχημάτων για να παίξει κανείς, γι' αυτό και έχει τόσο κακή φήμη. Μπορείτε να με βοηθήσετε να πάρω τα χρήματά μου πίσω; Παρακαλώ.

I think I answered your question in my previous post. Try to hang in there, because our team gives the casino 14 days to pay out the money, and if nothing happens, we will try to help.

Εντάξει, φίλε, θα είμαι σε επιφυλακή. Ευχαριστώ.

You are welcome. 🙂

I believe you will have positive update.☘️

Δεν μου πέφτει τίποτα...

Wait a few days and then feel free to file a complaint, or if you feel that nothing is happening, feel free to file it now.

You can find the link here. ⬅️

Καλημέρα, δεν έχει συμβεί τίποτα ακόμα, και χρειάζομαι τα χρήματα τώρα. Έχουν περάσει πάνω από δύο εβδομάδες.

So have you thought about filing a complaint as Jaroslav suggested?

Oh, it does not look very convenient, is that so? Did you file the complaint as Jaro has suggested? It was a good idea, if you ask me.

Ναι, έκανα τα πάντα όπως μου ζητήθηκε και τίποτα. Μπορείτε να με βοηθήσετε τώρα;

Έκανα όλα όσα μου είπαν

Well, I could not find any complaint of yours. Did you use this: https://casino.guru/complaints/create ?

That's the suggestion for you—the help we offer.

I registered an account yesterday and I was sent a verification link which I successfully verified and was able to withdraw my funds yesterday. Today, I got another verification link from your team and I thought it was normal so I decided to do the verification for a second time. Few hours later, I got an email from the team that my accout has been disabled and I find this very hard to comprehend. I am attaching to this message evidence from the verification request made today and yesterday and the results from both verification as well as the different links sent to me. Can you please assist me? Their email team js taking forever

Hey, I’m not affiliated with the casino, but I can try to help. It’s definitely strange that you received two verification links, and even more unusual that your account was disabled after completing the second one.

Since you’ve already submitted a complaint, can you tell me if the casino has given you any explanation for the account closure? That information will be important to understand what happened and how to move forward.

The casino quoted clause 9.7 that I have a duplicate account which I don't. Itrued to engage them on socials and they blocked me.