The casino just sent refunds straight away, I never recieved any response from rapyd! But make sure to report them so fca will take notice. Also I think gambinini might be related to nextrast as https://gambinini.com/ when you look at their operator at the bottom it says nextrast solutions!
Αυτόματη μετάφραση:
col211
JosieRosie46
Platinum
JosieRosie46
πριν από 1 μήνα
Betportal? Well they stated in email that they were closing my account (probably because I won) then said they will refund original deposit amounts. However I still haven’t received one of them
Αυτόματη μετάφραση:
DjumK
voodoo4
Χρυσό
voodoo4
πριν από 1 μήνα
Thanks for the update. Good to hear you've managed to recover at least some of the money.
Do you remember roughly how long the successful chargebacks took? I'm particularly interested in the cases Xpate challenged. Did your bank ask you to provide additional evidence, or did they eventually resolve the disputes without anything further from you?
Αυτόματη μετάφραση:
DjumK
johnmaddisonn1
Χρυσό
johnmaddisonn1
πριν από 1 μήνα
Thanks, that helps. I'll keep checking my cases individually as well.
One thing I'm curious about: when Xpate challenged your chargebacks, did your bank show you all the documents they submitted, or only a summary? I want to make sure I have the opportunity to review everything and respond if something doesn't match my transactions.
Hopefully your remaining cases will be resolved in your favour too.
Αυτόματη μετάφραση:
DjumK
billi85
Χρυσό
billi85
πριν από 1 μήνα
Thanks, I appreciate it. Hopefully you'll get some good news on the remaining cases soon.
I'm still waiting on a few of mine too. Have you noticed whether Xpate tends to challenge certain transactions more than others, or does it seem completely random? I'm wondering if the disputed amount makes any difference.
Αυτόματη μετάφραση:
Foxtrot90
Littlekitten8
Diamond
Littlekitten8
πριν από 1 μήνα
What merchant names did you have from depositing with rolletto? I may be able to point you in the right direction for a couple
Αυτόματη μετάφραση:
voodoo4
DjumK
Χρυσό
DjumK
πριν από 1 μήνα
The successful ones took several weeks, although the timing varied from case to case.
For the chargebacks Xpate challenged, my bank sent me their documents and gave me an opportunity to respond. I had to provide additional evidence and explain why some of the documents didn't match my actual transactions.
After that, a few cases were resolved in my favour without any further action from me. Others are still pending, so I'm expecting those to take longer.
Αυτόματη μετάφραση:
Foxtrot90
Kelly1234
Diamond
Kelly1234
πριν από 1 μήνα
Do you have any merchant names that Rapyd process please? I have them down with FSTCN but unsure on others.
Αυτόματη μετάφραση:
billi85
DjumK
Χρυσό
DjumK
πριν από 1 μήνα
From what I've seen, it seems pretty random. Xpate challenged some smaller transactions while others involving larger amounts went through without any further response.
I haven't noticed a clear pattern with vercs2 or tokdom either. Even transactions under the same descriptor have had different outcomes.
I'm still waiting on several cases, so it's difficult to say whether the amount actually makes a difference.
Αυτόματη μετάφραση:
johnmaddisonn1
billi85
Χρυσό
billi85
πριν από 1 μήνα
Thanks, I will. I'm still trying to find reliable contact details for Visual Mill and XOR Visual Layer.
Have you already contacted Cardaq regarding Art Solution? I've seen it mentioned as the acquirer, but I'm curious whether anyone has actually received a response or managed to get a refund through them.
I'll share any updates if I make progress with these transactions.
Αυτόματη μετάφραση:
johnmaddisonn1
Alfred_ANTONYAN21
Χρυσό
Alfred_ANTONYAN21
πριν από 1 μήνα
Thanks, I appreciate it. I'll let you know if my bank confirms anything else about FOLVEX, SALDRO or PELVAN.
By the way, have you actually managed to get any refunds from those three, either directly or through chargebacks? I'm still trying to decide whether it's worth contacting Xpate or going straight through my bank.
Αυτόματη μετάφραση:
Littlekitten8
Ασημένιο
Foxtrot90
πριν από 1 μήνα
Ποια ονόματα εμπόρων είχατε από την κατάθεση στο rolletto; Ίσως μπορώ να σας κατευθύνω προς τη σωστή κατεύθυνση για μερικά πράγματα.
What merchant names did you have from depositing with rolletto? I may be able to point you in the right direction for a couple
Αυτόματη μετάφραση:
πριν από 1 μήνα
Thankyou.
Nxtrast
Stackvera Enterprises
Santeda
Αυτόματη μετάφραση:
Kelly1234
Foxtrot90
Diamond
Foxtrot90
πριν από 1 μήνα
I only had gambinini and nextrast. Although I think telepxl could be related to them as it went via a domain called ‘ghost.rapyd.net’
Αυτόματη μετάφραση:
JosieRosie46
Diamond
πριν από 1 μήνα
Did anyone manage to find
SWIDOM
INNITEM
Αυτόματη μετάφραση:
Foxtrot90
Kelly1234
Diamond
Kelly1234
πριν από 1 μήνα
Yeah I think it is. I’ve had the same.
Cake capital potentially too
Έγινε επεξεργασία
Αυτόματη μετάφραση:
Foxtrot90
Littlekitten8
Diamond
Littlekitten8
πριν από 1 μήνα
Are they the only 3 you have?
Αυτόματη μετάφραση:
Littlekitten8
Foxtrot90
Ασημένιο
Foxtrot90
πριν από 1 μήνα
They’re the only ones from rolletto I have these from other casinos….
cake capital
Social gents
social king
Skins trade
Social playoo
Plexian Casino
Code With Axelsoft
any help greatly appreciated 😀
Αυτόματη μετάφραση:
Lisa2
Alfred_ANTONYAN21
Platinum
Alfred_ANTONYAN21
πριν από 1 μήνα
Thanks, that's useful. I wasn't expecting Walleto to be involved with those three.
Have you tried contacting DOLVIK, NEXRIM or KANTIQ directly? I'm particularly interested in whether any of them actually respond or offer refunds.
I'll check with my bank to see if my transactions were processed through Walleto as well.
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