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Ah how long ago was that? I got the same response but not heard anything else and that was a week ago
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That was last week and I’ve chased them yesterday.
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Anyone help with FNSPC Tallinn please.
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Is radom the descriptor on your bank statement? If not what descriptor is it
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What payment processors do rolletto use plz
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What casinos did u use with azurepay?
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It was Radom as was a bank transfer
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Craft capital is the descriptor , [email protected] ia there email addresa
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Hi
When Paying by debit card they use Elegro who process the payments through a third party. When paying by sepa the payment always states the company name Santeda International BV which is the company that owns Velobet (so legit)
I emailed them on numerous occasions and it took time, buy eventually they offered me a refund as a good will gesture but as stated I had to sign a letter from their legal team stating that I would not pursue the matter any further. They never admitted liability only stating differences between the player and casino. As soon as I signed the refund I was paid and they banned me from all their casinos
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Santeda made u sign it?
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Casinos under Igloo Ventures
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Γεια σας φίλοι,
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EUMIND
EUALXE
MINDFU
ΑΛΞΕΝ
ΡΕΣΟΥΛΙΜ
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Ευχαριστώ 🙏🏻
Όλοι οι traders προέρχονται από συναλλαγές Q bet.
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What’s the best way to approach the bank to start a chargeback process
im with NatWest and really dubious as to how they will react to me submitting chargebacks - is it best to just call them and say they’re gambling transactions but say I haven’t received the service due to failed withdrawals and them Being unlicensed? Any advice or thought I’m just thinking if I say service not received I hadn’t got a clue who WORDID are so I wouldn’t even know what to say I’ve bought - there are 60 transactions so can’t just say it’s a one off purchase! Any advice appreciated
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Ive done about 60/70 with natwest, best to be honest and say its gambling in my opinion as you dont want to get your account closed
they only raised about 50% as chargebacks and declined the rest at first, so i emailed them with some evidence and they raised the rest. I got temp refunds for the first 50% but didnt for the others.
mention the failed withdrawls and being unlicenced as comfirmed by the uk gamblimg comission website, wromg MCC coding and youve only just became aware that they are illegaly operating in uk which is why you have raised the chargeback
you can group 15 together at a time with natwest
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Really helpful This - thankyou. I noticed they only allow 15 at a time - how did you get round that? Did you just wait 24hrs and then re do some more? What was the evidence they asked for?
cheers - Big help this at least they seem approachable
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Really helpful This - thankyou. I noticed they only allow 15 at a time - how did you get round that? Did you just wait 24hrs and then re do some more? What was the evidence they asked for?
cheers - Big help this at least they seem approachable
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Just do 15 then another 15 and keep going till there all done there was no limit, you cant upload any evidence when submitting the dispute, but you will get an email after its submitted with a case number, you can then email evidence referencing the case number.
They didnt ask for any evidence at all but to get them to raise the ones declined i sent evidence, which was me emailing the casino, ukgc email/ website, the casino online chat record of them telling me they were legal in uk
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