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2 days
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Hi guys could anyone help me, I did a chargeback yesterday on Monzo just to give it a go, got the refund immediately today, I have the same merchant on rev worth 1k+ should I do them all now however I already have chargebacks pending on Revolut so not sure whether it’s best waiting for them to be sorted first
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Can I ask was this just one transaction you did a chargeback for? I'm with Monzo and thought they refused automatically
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i did get a refund day 1 of january
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Yeah I heard a lot about Monzo being awful, so thought I’d give it a go, not sure if Monzo did the refund though as the chargebacks still going on but docean refunded me immediately
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How many chargebacks at a time have you guys done?
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I sent several emails to palwallet without any response. Can i contact you somewhere for help as a german kollege?
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I need help with Palwallet, please. I already sent several mails to [email protected], but they're ignoring me for over a week.
I appreciate every help. My contact is blancopleite at (@) proton.me
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I need help with Palwallet, please. I already sent several mails to [email protected], but they're ignoring me for over a week.
I appreciate every help. My contact is blancopleite at (@) proton.me
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I had refunds from Palwallet in October but they didn’t refund them all so Iv been chasing them again for 2 weeks to the same email address I used before and they are unresponsive. I have reached out on linked in and found the owners other company. Hopefully I can get a breakthrough tomorrow
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Who did you email? Iv tried office and support but neither reply
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they dont reply. they simple refund
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Do them all on Revolut its easy you will get the refunds rapid if they did that with the first one
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For this merchant on Revolut it only gives me these options, have u ever gone another route as opposed to goods and services not received
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Oh right the ones I did you could do goods and services scam wont work I do not think but looks like the only option
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No haven’t been able to find them 🤷♀️
πριν από 2 μήνες
I never willingly became a Kryptonim customer.
I authorized what looked like a normal CAD card payment on a .ca casino site (Neon54/Powbet). The page showed CAD dollars, Canadian branding and no obvious mention that my card would be used to buy USDC.e or that the transaction would run under MCC 6051 (fiat→crypto).
Only after my bank called asking if I was "buying crypto" did I start investigating. I then discovered the following:
The casino checkout redirected, after I entered my card details, to a "Pay by Straal" hosted page and then into a Kryptonim flow.
Kryptonim later confirmed in writing that they operate a fiat→crypto service under MCC 6051, and that my money was converted into USDC.e and sent to wallets they provided.
On-chain checks (Polygonscan) show a Kryptonim hot wallet receiving liquidity (including from "Binance 48") and then pushing USDC.e to collector/merchant wallets. None of these wallets are in my control; I have no keys, no seed phrase, no login.
At no time did I knowingly open a crypto wallet with Kryptonim or intend to buy crypto. I thought I was making a standard CAD deposit on a Canadian-facing casino site.
When I challenged this, Kryptonim’s stance was essentially: you bought crypto, it’s irreversible, no refund. In my view this ignores basic truth-in-transaction rules:
The point of sale was a .ca casino page in CAD, not a crypto exchange screen.
No clear disclosure that the transaction would be coded as MCC 6051, converted to USDC.e, or routed offshore.
KYC (ID/liveness) performed in their flow proves who I am, but it does not equal informed consent to a crypto conversion or offshore routing.
I have requested:
reversal refunds
Clarification of their relationship with the illegal offshore casinos operating as Neon54 / Powbet for Canadian players.
So far, I’ve received no refund and a lot of blame-shifting.
In my opinion, this is a card-to-crypto rail hidden behind a .ca casino front, with the customer left holding the risk while everyone in the payment chain denies responsibility. I am escalating this to regulators and card networks using Kryptonim’s own written admissions and on-chain evidence.
If you are a cardholder who suddenly discovers you’ve "bought crypto" after using these Casinos, check whether Kryptonim is in the flow and document everything.
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In this situation tell them you need those receiving wallets to be red flagged for fraud immediately and to confirm it with you as you need to show your bank. The casino will soon be in touch!
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View my latest post about elegro and velobet and the refunds I've had totalling £1,170
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