πριν από 8 μήνες
At first they didn’t deny or accept my complaint they just take a while to respond,
they asked how much I had deposited, do I have gambling issues and stuff like that
Jokabet-breaking there terms and conditions and letting me gamble hundreds without anything put in p (σελίδα 5)
πριν από 8 μήνες
Ok, thank you very much
πριν από 8 μήνες
Hello. Me again.
Did u reach out to jokabet prior to your complaint submission that you had a gambling problem? As the response from casino guru is they can't help me unless I raised/addressed this with the casino prior
πριν από 8 μήνες
Nope I never raised this to them until I wanted my refund,
they kept letting me deposit again and again and again and I said there site had nothing in place to protect anyone from safer gambling
πριν από 8 μήνες
Thank you
πριν από 8 μήνες
Do you mind if I ask you how much you were refunded please?
πριν από 8 μήνες
I've managed to get my refund nearly after 4 months
πριν από 8 μήνες
I was refunded around £2300
πριν από 8 μήνες
Well done, took a while but you got there in the end
πριν από 8 μήνες
Thank god. At last. Bet your over the moon
πριν από 8 μήνες
Thank you. I doubt they will refund me then as they may come back saying my deposits are too high but that shouldn't matter as the grounds of the complaint is the same
πριν από 8 μήνες
How much are you trying to get back if you don’t mind me asking/was it slots or live game shows?
πριν από 8 μήνες
Was on slots roughly 350 quid
πριν από 8 μήνες
350 the total your trying to get a refund for?
πριν από 8 μήνες
No mate they been misleading people you should 100 get your money back
πριν από 8 μήνες
Yes that's what they credited me back
πριν από 8 μήνες
Mine was 350 roughly
πριν από 8 μήνες
I deposited a total of £35,075. It was on slots
πριν από 8 μήνες
Yeah it could be harder trying to get all that back
πριν από 8 μήνες
That's my thoughts but the principles should be the same regardless of the figure, but let's see what they say. It's been over 2 weeks and they keep using the generic message "please wait a little longer"
