Αναλήψεις στο rtbet (σελίδα 19)

Γνωρίζει κανείς τι συμβαίνει με το RTBET Casino; Όλα έχουν αλλάξει τους τελευταίους μήνες. Η εξυπηρέτηση πελατών έχει αλλάξει, ο VIP manager έχει αλλάξει και οι αναλήψεις καθυστερούν. Μπορεί κάποιος να προτείνει ένα αξιόπιστο καζίνο που πληρώνει μέσα σε λίγες μέρες; Myinpire, Malina Casino, Legiano. Κάθε ένα είναι χειρότερο από το προηγούμενο.

Perhaps there was a change in the management or something?

Hopefully, we'll find out, but how long have you been waiting for your withdrawal, please? Have they explained the delay anyhow?

Υπάρχουν τόσα πολλά αιτήματα ανάληψης. Αυτό είναι όλο που λένε. Περιμένω από τη Δευτέρα, αλλά πριν από μερικούς μήνες, οι αναλήψεις διεκπεραιώνονταν σε μία ημέρα, τώρα χρειάζονται αρκετές ημέρες. Λένε ότι είναι αλήθεια ότι η ανάληψή μου καθυστερεί, αλλά ότι πρέπει να κάνω υπομονή.

Yeah, unfortunately, you can't do much about it; just really be patient. It may happen sometimes that an online casino is overloaded by withdrawals. It is not easy on anyone, right?

Surely, though, inform us about the situation, and if it will go on for long, let us know, please, and our complaint team will try to intervene.

Η παραλαβή έφτασε, ευχαριστώ πολύ

That's great, really.

How long did it take at the end, please?

If you'd like to write about your experience in a user review, you can do so here at any time, by the way.

Περίμενα 5 μέρες, πριν μου έπαιρνε 1 μέρα επειδή είχα επίπεδο 4 και μετά πέρασα στο επίπεδο 3, οπότε τώρα χρειάζονται 3 με 5 εργάσιμες μέρες.

Not that bad, though, right?

I’m on day 12! Nothing yet….Wondering if they will ever process it? Seems like a very poorly run site or a scam/fraud.

Hey, did the casino tell you why you're waiting 12 days? We usually give casinos 14 days to pay out players. Did you have to verify your account? Were you playing with a bonus? 

Please let me know.

they are saying everything with the withdrawal is in line and nothing needs to be done, but they are just very, very busy! Every time I ask they are "working on it"

Yes, in another thread about this same casino, a player is also waiting. It seems to be a delay, but if 14 days pass, I would definitely file a complaint. It shouldn't take the casino an unreasonably long time to resolve this, and we'll do our best to assist you.

Sounds good! Yeah was initiated on May 17

Great, now we have to wait for developments and for our team.

Hope everything will have happy ending. 😊🍀

Περιμένω την πληρωμή από την RTBET από τις 21 Ιουνίου.

Η ζωντανή συνομιλία, όπως πάντα, έδωσε μόνο τις ίδιες απαντήσεις σχετικά με την αναμονή και την υπομονή.

Δεν τους ενδιαφέρει τίποτα, ούτε καν μέσω email.

Σας έστειλα email για να σας ενημερώσω ότι διαφορετικά θα προωθούσα το θέμα και θα επικοινωνούσα επίσης με την τράπεζά μου. Θα τους δώσω μερικές ακόμη ημέρες για να απαντήσουν και να αποδεσμεύσουν τα χρήματά μου.

Hello, it's a shame you had to take this route, but let's hope it won't be necessary. I get that repetitive or nonconvenient responses from the casino, which can become a pain, but usualy chat operators have little to add other than the usual comforting messages. Do you have any clues as to why it takes so long? In any case, do not hesitate to complain through our Complaint Resolution Center; it may be a way forward.

Γεια σας, σας υπέβαλα ήδη ένα παράπονο χθες και ελπίζω σε μια γρήγορη απάντηση.

Δεν έχω καμία ιδέα γιατί αργεί τόσο πολύ. Ρώτησα μέσω email και μου το είπε η συνημμένη εικόνα.

Στη συνέχεια ζήτησα μια συγκεκριμένη ημερομηνία πληρωμής, αλλά δεν μου απαντούν πλέον.

Hello, I'm glad to see the complaint was approved. Even though I cannot promise quick resolution, I believe complaining has potential. The casino still has a very decent safety index, which basically means all players have been paid—eventually. However you say it has been longer than four months, and I'm not taking that lightly—that's really weird for 123€, and I get it's frustrating.

Δεν χρειάστηκαν καν 4 μήνες. Είπα 21 Ιουνίου. Αυτό θα ήταν Ιούνιος.

Λυπάμαι αν παρεξηγήσατε.

Perhaps it would be best to double-check the complaint; the description I see says, "The player from Germany requested a withdrawal of 123 euros over 4 months ago but has received no substantial updates from the casino, only generic responses assuring him that his money is safe. Despite choosing a faster payment method, he continues to experience delays with no clear timeline given for the payout."

Adding link to help a bit: https://casino.guru/complaints/rtbet-casino-player-s-withdrawal-has-been-delayed-9 I just want to ensure the mediator got all the things correctly. It still, however, could be just a wrong description in the case summary. I apologize for this misunderstanding.