Bonus completed but winnings still locked – why?

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jamescoleπριν από 2 ημέρες

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jamescole

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I’ve finished the wagering on a bonus, but my winnings are still showing as locked and I can’t withdraw them. Am I missing an extra step, or is there usually a delay after completing the bonus? Anyone else run into this before?

Jaro

jamescole

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jamescole

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Hi, at which casino did this happen to you? What bonus did you take? Did you try asking in live chat why this situation arose if you fulfilled all the conditions for the bonus to be credited to your real money?

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