Winbay Casino - γενική συζήτηση (σελίδα 2)

Καλημέρα,

Πήρες τα χρήματά σου;

Είμαι στην ίδια κατάσταση

Hello, could you please describe in a bit more detail what’s happening with your situation? Then I can see what might be the best advice to give you.

Δεν έχω πληρωθεί από τις 22. Αλλά μιλάμε μόνο για 300€. Πάντα πλήρωναν εντός 48 ωρών. Ανησυχώ—νομίζω ότι δεν θα πάρω τα χρήματά μου.

Sure, I understand. Is there any particular reason why you haven’t received your money yet, especially since you’ve received your withdrawals within a fairly normal timeframe in the past, as you mentioned?

Have you asked the casino about it? Did they only give you a general statement saying that there is a delay or something similar?

I’d also like to mention that we give casinos up to 14 days to process withdrawals. If you still haven’t received your money after that, you can come back to us and we’ll try to help you through a complaint.

Do you think you’ll be able to wait a little longer and see how the situation develops?