Ποιος είναι ο αριθμός λογαριασμού για την ανάληψη;
I'm not sure what you would like to find out, to tell you the truth. 🤷♀️
Worst casino never ever played here if you want to save your hard money I deposit 2450 after turn over balance above 24000+ try to make withdraw but it shown wager required then contact customer support they said I need to bet amount more then 54000 bloody how they count their wager system when player deposit 2450 some loss some profit I make 24000 and still wager required that's ridiculous this casino is SCAMM
Live support good
Fast withdrawl
Rigged casino games
Oh, so you only wagered your own deposit, you played without a bonus, right? If that's the case, I would say that's a lot, and I definitely don't think it's user friendly.
So did you ask them why the wagering requirement is so high?
I asked them twice but reply same and still I rollover and over don't know how they calculate this wager of just 2450 deposit every bets I put only 300-400 and roll over and over playing not only live casino but in slots too but still it shown available balance 0 it's harrasment from their side they want that player lose their money no any other reason I think.. totally ridiculas and non senseble thing
Couldn't that be some kind of error, though?
You should try to find out that, what you say?
No error three time I log out and log in show each time same available balance 0 now after my first it's two day completed rollover approx 57000 some wins some loss now current balance is 38000 now shown available balance 16000 out of 38000 how they calculate this wager I still don't understand....
I mean some error on their site, you know.
What does the support say now, please?
As I said before no error on site customer support says same thing you need to wager amount x2 and yesterday after struggling and turn over so much some wins when my balance reached 35000 it show available withdraw 9700 I made withdrawal reach out in some time continue playing again some loss some profit it shown available balance 16900 made withdraw again same process I continue till my balance empty made 4 withdrawal 3 came in few hours 1 withdrawal stuck for what reason don't know simple question in 2450 amount player how much rollover his balance it's can't justify from casino
Hi,
to understand this correctly, could you please clarify one point:
1) Did you intentionally activate any bonus on your account, or are you sure you played only with your own deposited funds (without bonuses)?
2) Also, please share your account ID, so we can pass this to support and check the calculation.
Best regards, TopX team
1)No i didn't take any type of bonus
2) game id 14933411
3) you can check after 2450 deposit how much casino transaction I did
4) my withdrawl 16700 still not credited in my account in transaction it see done reach contact support they said issue will be solved in 72 hours 56 hours completed still not reverse in balance neither in credited in my bank account
Hey there, just a kind tip: use the reply button or quote button to stay in touch with the other person.
This might come in handy when more people engage.
Hello,
We’ve reviewed your situation and thank you for providing your account details. We’d like to clarify everything step by step.
First, regarding wagering: even when no bonus is activated, deposited funds need to be wagered before withdrawals become available. This is a standard fair-play and anti-fraud rule and applies to real-money deposits as well. Because of this, the total balance and the amount available for withdrawal may differ while the wagering is still in progress.
Second, regarding the withdrawal itself: according to the payment team, the withdrawal has been successfully processed and transferred to the provided payment details. The transaction was completed under a reference number (UTR: 3958****5855).
If the funds are not yet visible on the bank side, the next step is to contact the bank’s technical support and ask them to check the transfer using this UTR. If the bank confirms that the payment was not received, they usually provide a written response. With that confirmation and a bank statement covering the period from the withdrawal date until today, the case can be reviewed further.
This should help clarify both the wagering part and the payment status.
1)If you said that only 2450 amount need required more than 53000 as customer support says then I'm sorry I still not convience that it's going to be fair with players
2) after turn over again and again some loosing and some profit almost transaction reached above 70000+ available withdrawl showing 0 when real money balance show 26000 it's difficult to understand how you calculate this..
3) I already said withdrawl is very fast that's true no issue with withdrawl system neither with network or software, good customer support who reply quickly and clearly.
Δωρεάν επαγγελματικά εκπαιδευτικά μαθήματα για υπαλλήλους online καζίνο, με στόχο τις καλύτερες πρακτικές του κλάδου, τη βελτίωση της εμπειρίας των παικτών, και τη δίκαιη προσέγγιση στα τυχερά παιχνίδια.
Μια πρωτοβουλία που ξεκινήσαμε με στόχο τη δημιουργία ενός συστήματος καθολικού αυτο-αποκλεισμού, που θα επιτρέπει στους ευάλωτους παίκτες να μπλοκάρουν την πρόσβασή τους σε όλες τις ευκαιρίες online τυχερών παιχνιδιών.
Μια πλατφόρμα που έχει δημιουργηθεί για να επιδείξει όλες μας τις προσπάθειες που στοχεύουν στην πραγματοποίηση του οράματος ενός πιο ασφαλούς και πιο διαφανούς κλάδου τυχερών παιχνιδιών.
Ένα φιλόδοξο έργο στόχος του οποίου είναι να τιμήσει τις μεγαλύτερες και πιο υπεύθυνες εταιρείες στον κλάδο των online τυχερών παιχνιδιών και να τους αποδώσει την αναγνώριση που αξίζουν.
Θα ανακατευθυνθείτε σύντομα στον ιστότοπο του καζίνο. Παρακαλούμε περιμένετε. Αν χρησιμοποιείτε λογισμικό αποκλεισμού διαφημίσεων, ελέγξτε τις ρυθμίσεις του.
