Το καζίνο πάγου με μπλόκαρε (σελίδα 4)

That is a very serious thing to say. What have you done after that? Can you raise it to a higher authority considering the amount?

Jaroslav, is my case difficult?

Απλώς έκανα έφεση κατά της απόφασης για άλλη μια φορά, ο συντονιστής πρέπει να είναι σε διακοπές και δεν έχει απαντήσει, και δεν έχω κάνει τίποτα άλλο για τον γκουρού του καζίνο, ούτε έχει νόημα να είμαι σε διακοπές 😅

Τώρα το αναφέρω στην ρυθμιστική αρχή, δεν ξέρω τι άλλο να κάνω.

It's hard to say; sometimes a casino won't forgive even a single mistake, and it depends on how they choose to handle the situation. In other cases, the casino might turn a blind eye. The point is that if the Terms state that VPNs are not allowed, then simply turning one on and accessing the site with it constitutes a violation of the rules. 

However, we also try to distinguish whether it was intentional and the player wanted to circumvent something at the casino, or conversely, it wasn’t intentional, and the player didn’t want to gain any unfair advantage over other players and the casino.

So I think it will be judged based on that, but we can’t influence how the casino will react.

My case has been resolved and I got my account back and all my money. I have successful withdrawls as well.

I cant thank CasinoGuru enough for helping me through this.

May you guys help more people like me.

Regards to Ms. Veronika and Michal. V.

Thanks again!

You're more than welcome. I hope something like this doesn't happen again so you don't run into any problems either. I'll be rooting for you in your next sessions.

Good luck, and have a nice weekend.

Hello bro my issue has been resolved. I did get my winnings as well. I think it is a case by case scenario. I hope you would still get your money. All of it because its yours.

Χαίρομαι που δεν πήρα και δεν θα πάρω το Casino Guro με το μέρος τους. Ο συντονιστής μου είναι πολύ αδύναμος, δεν έχει απαντήσει σε κανένα από τα email μου και βρίσκεται σε διακοπές περισσότερο από όσο χρειάζεται για να αναλύσει τα ΓΕΓΟΝΟΤΑ που υπέβαλα.