Hello,
I fear the police will not be of any use to you. Instead, reach out to your payment provider. Also, mind the complaints update:
"I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.
If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account."
Try to be patient, the casino has to wait for its payment provider to sort things out, I',m afraid.
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