Slotimo Casino - γενική συζήτηση (σελίδα 4)

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Nico1900

Αρχάριος

Ηνωμένες Πολιτείες Αμερικής

πριν από 8 μήνες

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Δεν μπορώ να προτείνω να παίξετε εδώ. Κέρδισα χρήματα και δεν λαμβάνω πλέον μηνύματα σχετικά με την επαλήθευση και την απόσυρσή μου.

Αυτόματη μετάφραση:

Jaro

Nico1900

Forum and Reviews Administrator

Nico1900

πριν από 8 μήνες

ΑρχικήΜετάφραση

Hey, when did you submit the withdrawal and start the account verification ? Have you sent any verification documents to the casino yet ? Without successfully completing this process it will not be possible to withdraw, so it will be important that the casino gets back to you with what it needs from you and that it is accepted. How long has it been since the casino contacted you ?

Let me know so we can try to help if possible.

klob

Επισκέπτης

Σλοβενία

πριν από 5 μήνες

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I deposited and had an active bonus. Won the first bet which changed all funds to "sport bonus". I had to place enough bets in order to clear the bonus which is normal. At the end, when I was at 98% of the bonus and had several bets running, I received notifications about the bonus being completed and my running bets canceled. Here is the problem - the money from the canceled bets was not returned to my balance, they simply took it.

Romi

klob

Community & Complaints Administrator

klob

πριν από 5 μήνες

ΑρχικήΜετάφραση

Have you contacted the support team regarding this? Why would they take the money?🤔

I am sorry that we can not be of any help here, unfortunately, as it is related to sports betting, but if you need some sites where they can help you, we can recommend a few. Just let us know, please.