Hmm, I fear there's no ace in my pocket for now. If you could use help, submit a complaint. This is our way of investigating challenging situations, we aim to support players in need by doing so.
In this guide, you'll find some hints:
https://casino.guru/complaint-resolution-instructions
By using this link, the complaint is created:
https://casino.guru/complaints
Does it sound like a good idea to you?
Good crypto casino, instant payments with no limits, i wagered over 140millions $, and withdrawd over 20-30kk$, no problems. Thanks to Razer to keep it going good.
<3 <3 <3
Hello, well that's quite I sum you got there.
I wonder, for how long were you playing in this casino? Any tips you could share to the rest of us? Also!
Could you share a screenshot of your winnings? I'm honestly curious to see.
Thanks!
I play on rollbit. I’m from Australia and restricted country. Yet they let me complete the kyc and do it. Is this illegal if so am I able to ask for a refund for my deposits ?
I suggest you ask a lawyer for this. If I use a sense of logic, however, I must ask:
Why do you consider asking for a refund? Have you been given the same chance of losing or winning as any other player?
If the answer is yes, then I would say it is not fair to ask for a refund. Because nothing unfair has happened to you.
What do you think about that?
Γεια σε όλους,
Ο λογαριασμός μου μπλοκαρίστηκε με τη δήλωση ότι υπήρχαν γεωγραφικά προβλήματα. Είμαι από την Αυστρία και ο λογαριασμός μου έχει επαληθευτεί πλήρως. Τώρα ο λογαριασμός μου είναι αποκλεισμένος παρά το υπόλοιπο... Η ζωντανή συνομιλία δεν μου απαντά. Το ίδιο με το email μου. Μπορώ να δείξω τα πάντα με στιγμιότυπα οθόνης.
Μπορεί κάποιος να με βοηθήσει;
Ευχαριστώ
Hi Nightmare!
I would love to know what kind of geographical problem has occurred. Do you think you can insert the text you got from th casino regarding the account closure here in the post?
I believe the complaint would be in order; kindly check out this guide 👈👈 and let me know if you would give it a go. I would, just so you know.
False Allegations of Multiple Accounts Preventing Withdrawals
I recently became aware of a concerning issue with Rollbit. After several interactions with their customer support, it became clear that they are falsely accusing users of having multiple accounts. THIS TACTIC seems to be used as a way to prevent users from withdrawing their funds.
Despite providing all necessary information to prove the legitimacy of my account, Rollbit continues to block withdrawals under the unfounded claim that I have multiple accounts linked. This is a clear violation of user rights, and it feels like a deliberate attempt to deny access to funds.
I am deeply frustrated with the lack of transparency and customer support from Rollbit, and I urge others to be cautious when using this platform. If you encounter similar issues, be prepared for a prolonged and unhelpful process.
Hello, if you feel that any such accusations against you are untrue and you do not have multiple casino accounts, feel free to file a complaint with us and we will try to help you.
Here is a link where you can open it and our team will try to contact the casino and get some evidence.
Do you think this is the right step for you?
If so, then I've added a guide to what you can expect from the complaint.
I hope this will help you and the truth will come out.
If you made a mistake, feel free to tell it to Nick and fix it. If you can't do it he will. 🙂
I hope your case will turn out positively.
Good luck ☘️
I'm also having a problem with Rollbit. Same problem with withdrawals. Have they paid anyone?
Hi, it's hard to say. We can only look at the latest posts. Unfortunately, they don't respond to complaints, and I haven't seen anyone get their money back recently.
How long have you been waiting for your money? Did the casino say anything?
My payout status is pending. My account is verified. The chat no longer responds to messages. I sent everything to [email protected]. Just like everyone else, they tried to convince me I had more than one account. I only have one. I've been waiting two days so far.
If they tell you that you have duplicate accounts, maybe it's a way for them to avoid paying you. But if you deny it, then it's your word against theirs.
And that's why, if they don't pay you, I would definitely try to file a complaint on a website that deals with such cases. You can also do it here, but they probably won't tell us. In any case, it would be good because if the casino didn't resolve your case with us, they would get black points and their safety index would be lowered even further.
Of course I have one account. I've never played there before.I wrote a complaint to them here using the email address they provided. I'm posting it here as well.
So we'll have to wait for the next installment. I believe it will come soon.
If you have any news, please let me know.
Δωρεάν επαγγελματικά εκπαιδευτικά μαθήματα για υπαλλήλους online καζίνο, με στόχο τις καλύτερες πρακτικές του κλάδου, τη βελτίωση της εμπειρίας των παικτών, και τη δίκαιη προσέγγιση στα τυχερά παιχνίδια.
Μια πρωτοβουλία που ξεκινήσαμε με στόχο τη δημιουργία ενός συστήματος καθολικού αυτο-αποκλεισμού, που θα επιτρέπει στους ευάλωτους παίκτες να μπλοκάρουν την πρόσβασή τους σε όλες τις ευκαιρίες online τυχερών παιχνιδιών.
Μια πλατφόρμα που έχει δημιουργηθεί για να επιδείξει όλες μας τις προσπάθειες που στοχεύουν στην πραγματοποίηση του οράματος ενός πιο ασφαλούς και πιο διαφανούς κλάδου τυχερών παιχνιδιών.
Ένα φιλόδοξο έργο στόχος του οποίου είναι να τιμήσει τις μεγαλύτερες και πιο υπεύθυνες εταιρείες στον κλάδο των online τυχερών παιχνιδιών και να τους αποδώσει την αναγνώριση που αξίζουν.
Θα ανακατευθυνθείτε σύντομα στον ιστότοπο του καζίνο. Παρακαλούμε περιμένετε. Αν χρησιμοποιείτε λογισμικό αποκλεισμού διαφημίσεων, ελέγξτε τις ρυθμίσεις του.
