Was my preferred casino, have deposited a fair bit in the last couple of years, but can someone tell me that a word like "Gift" written on Wheel of Fortune chance game Would only be rightly assumed by the winner that the gift would obtain a valid playable prize would it not?
The wheel is dual coloured mostly made up of red bonus tiles including 1 "No Win" space and theres one in amongst the mix thats green. Its the only one that is green, further more the tile is labeled "Secret Gift". It would be fair to rightly assume this win on the wheel when you land on its all important glory that you would definitely be recieving something special in form of playable bonus spins or chips no matter what right? Not only that, when you do land on it the prompt box states You've Won Secret Gift, Contact support for further information" so naturally this would be quite a thrilling experience you've won the item that stands out on the board that you immediately contact support only to be told (and mind you it took a long time for the rep to return) unfortunately you spun Nothing?!?
Like are you serious? This is really the biggest kick in the guts, even more then my refused $39k from another casino for "unknown reasons". You can't have that option on a chance game with those particular words, then make the player reach out to support (initially interrupting their play time) only to told your VERY SPECIAL SECRET GIFT is absolutely nothing at all!?! Cum on!
This has to be compensated surely? It's inherent already they've allocated a "No Win" space so you'd think and rightly assume that a "SECRET GIFT" could potentially contain a special award or what ever the case but certainly not nothing at all.
I'm more peeved at this nonsense right here then being denyed $39k for "unknown reasons". Something so mysterious that sets apart as an option for a depositing player to have a chance at landing there spin on keeps players depositing their money, because we all want to know wtf is behind that tile!? Chance of landing on it would be slim, and I've used this wheel nearly every single time ive deposited and finally I landed on **** The ABSOLUTELY NOTHING BONUS SPECTACULAR! bravo!
I'm out! Catch ya Richard!
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