Hello, we at Casino Guru have decided that - it has nothing to do with any group of a certain casino.
This period is applied to all casinos.
We set that limit, based on previous experiences with casinos. Kindly browse the open complaints, and you will see some cases with the information I already wrote before.
It may sound like quite a long period, but it is reasonable because especially the first verification can be quite time-consuming, but in a decent casino should be handled within two weeks even with the withdrawal.
The verification may also require a higher level of cooperation from both sides, and we want to make sure that both parties had enough time.
No need to be suspicious. 🙂
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