Play Fortuna Casino - γενική συζήτηση (σελίδα 2)

Κράτησε 3450 ευρώ και δεν παραδέχτηκε τίποτα

Fine. It seems that you are convinced that Play Fortuna Casino decided not to pay out 3450 euros.

Do I understand that the casino has not yet provided you with an explanation saying what you eventually did wrong?

Why don't you complain about Play Fortuna too, please? I would certainly do so. In this case, there is an even higher chance of casino cooperation than the other one you have complained about.

Η Play Fortuna δεν μου πλήρωσε 3450 ευρώ χωρίς εξήγηση, ο λογαριασμός απλώς εξαφανίστηκε, ήταν στις αρχές του τρέχοντος έτους χωρίς εξήγηση.

Umm, I truly don't follow you here. 🙁Could you please help me understand why you're putting in so much effort now, after such a long time has passed, rather than earlier? At this moment, I fear to say there is nothing left to add.

«Αντιμετωπίζω ένα παρόμοιο πρόβλημα με το Play Fortuna (σύνδεση: dimaze952). Στις 21 Σεπτεμβρίου 2026, ζήτησα ανάληψη 15.000 ρούβλια. Το καζίνο έστειλε μια απόδειξη με την κατάσταση «Ολοκληρώθηκε», αλλά τα χρήματα δεν έφτασαν ποτέ. Η VTB Bank απέρριψε τη συναλλαγή βάσει του Ομοσπονδιακού Νόμου Αρ. 115 και επέστρεψε τα χρήματα στον αποστολέα. Η υποστήριξη (Maximilian) καθυστερεί εδώ και δύο εβδομάδες, απαιτώντας ένα βίντεο της τραπεζικής μου εφαρμογής (το οποίο δεν είναι ασφαλές) και παραπέμποντας στο «τμήμα οικονομικών». Δεν έχουν πραγματοποιήσει την πληρωμή και δεν παρέχουν πάροχο ADR. Ζητώ πληρωμή σε USDT TRC-20.»

If VTB has confirmed that the payment was rejected and returned, the casino’s "Completed" receipt doesn’t resolve the missing withdrawal. The important question is whether the casino or its payment provider has received the returned funds and can arrange another payout.

Do you have written confirmation from the bank showing the return date and transaction reference? Also, has Play Fortuna agreed to your request for payment in USDT, or is that still awaiting a response?

Your concern about recording your banking app is understandable. Ask whether an official bank statement or return confirmation would suffice instead, and never include login credentials, PINs or security codes in a recording.

Since you requested the withdrawal on September 21 and it remains unpaid, I recommend submitting a complaint through our Complaint Resolution Center. Our team can assess the payment records and the casino’s handling of the return, although we cannot promise payment through your preferred method.