Γεια σας, έχω έναν πλήρως επαληθευμένο λογαριασμό στο NV Casino και εκκρεμούν αναλήψεις για ένα πολύ υψηλό ποσό από 27.11 έως σήμερα.
Λόγω του ότι οι αναλήψεις ζητήθηκαν και σύμφωνα με τους Όρους και Προϋποθέσεις τους, έπρεπε να περιμένω την έγκρισή τους μέχρι τις 14.01.2026. Πρόκειται για μια εξαιρετικά μεγάλη περίοδο και περισσότερο από ένα μήνα, την οποία αποδέχτηκα και περίμενα αρκετά ήρεμα. Ωστόσο, σήμερα έλαβα ειδοποιήσεις ότι δύο από αυτές απορρίφθηκαν «λόγω τεχνικού σφάλματος».
Πήγα σε συνομιλία για να λάβω αυτές τις πληροφορίες και μου είπαν ότι αν τους ζητήσω ξανά, η προθεσμία για όλες τις αναλήψεις μου ανανεώνεται με άλλες 30 εργάσιμες ημέρες, λόγω του μεγέθους των αναλήψεών μου. Αυτή είναι κάτι περισσότερο από μια ανέντιμη τακτική και δεν καταλαβαίνω γιατί ως τελικός χρήστης με πλήρως επαληθευμένο λογαριασμό θα πρέπει να περιμένω τόσο πολύ για να ξεκινήσω, και ακόμη περισσότερο λόγω του τεχνικού τους σφάλματος θα πρέπει να περιμένω για όλες τις αναλήψεις για άλλες 30 εργάσιμες ημέρες, όταν δεν υπάρχει καμία εγγύηση ότι δεν θα βρουν την ίδια δικαιολογία για τις νέες μου αναλήψεις εντός αυτής της περιόδου.
Hello, I have a fully verified account at NV Casino and pending withdrawals for a very high amount from 27.11 to the present.
Due to the fact that the withdrawals were requested, and according to their T&Cs, I had to wait for all of them to be approved until 14.01.2026. This is an extremely long period and more than a month, I accepted this and waited quite calmly. However, today I received notifications that two of them were declined "due to a technical error".
I went to chat to get this information and they told me that if I request them again, it renews the deadline for all my withdrawals with another 30 business days, due to the size of my withdrawals. This is more than a dishonest tactic and I don't see why as an end user with a fully verified account I should wait so long to begin with, and even more so because of their technical error I should have to wait for all withdrawals for another 30 business days, when there is no guarantee that they will not come up with the same excuse for my new withdrawals within this period.
Здравейте, имам напълно верифициран профил в NV Casino и чакащи тегления за много висока сума от 27.11 до момента.
Поради факта кога са поискани тегленията, и според тяхните T&Cs трябваше да изчакам всичките да бъдат одобрени до 14.01.2026. Това е изключително дълъг срок и повече от месец, приех това и си чаках съвсем спокойно. Само че днес получих известия, че две от тях са отказани "поради техническа грешка".
Отидох на чат за да получа тази информация и ми заявиха, че ако ги заявя отново, това обновява срока, за всичките ми тегления с нови 30 работни дни, поради размера на тегленията ми. Това е повече от нечестна тактика и не виждам защо като краен потребител, с напълно верифициран профил трябва да чакам толкова дълго време като за начало, а още повече заради тяхна техническа грешка да трябва да чакам за всички тегления нови 30 работни дни, когато нищо не ми гарантира, че няма да излезнат със същото оправдание за новите ми тегления в рамките на този срок.
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