Hello, it's a very good casino, good support, they pay their player
Hey,
what good news 🙂. How long did the payment usually take, and how long have you been playing there?
1aynway, thanks for sharing your experience with us.
They keep sending me spam SMS advertising, although I upon registration made sure to deny ANY advertising, and made sure NOT to give consent to especially SMS advertising. I left a message in live chat, and they never contacted me back nor stopped spamming.
I am so tired of it! Constantly new and new SMS. They’re cold texting me and they provide no opt-out from SMS advertising in the SMS.
In their privacy policy it says:
"As indicated above, Magical Casino would, on occasion, market directly to Player products and services which Magical Casino considers may be of interest to the Player. Should Player not wish to receive such information, or have any other data protection queries, Player is urged to contact Magical Casino for such information/changes."
(not true - I already notified them of my opt-out a while ago)
They also write following:
"Is utilised for marketing purposes based on the so-called opt-in principle."
(also not true!)
if you’re reading this please stop
I'm so sorry to hear about such an issue. Sadly it is more common than you might think 🙁
I agree the casino should take full responsibility and stop spamming players who have acted with good faith by asking for advert exclusion.
Do you think their approach is in accordance with international GDPR statements?
It's totally against!
Now I've tried sending them an offline message in their livechat, as they're not reachable. I've also made a support ticket with no response. They're still sending SMS every single day. I never gave them consent from day one
Do you mind if I open a complaint via casino guru?
You are receiving SMS daily!? That's unacceptable!
Feel free to submit the complaint, for sure. I'm curious whether we will assist you because honestly, I can't tell. Yet every attempt is worth trying, I would be furious being in your shoes!
Have you considered informing institutions like the Office for Personal Data Protection, for example?
I'm not familiar with how things work in Denmark so, I'm just asking 🤔
I am yeah, even recieved SMS today despite 3 attempts of contacting them. I’ll for sure try your suggestion, but I doubt what’s gonna happen due to their curacao license.
I believe it must be extremely unpleasant and annoying. Anyway, we'll see how it goes when you contact them. Hopefully they will have a good response for you.
Could you tell us what you learned or what the outcome was? 🙂
good casino overall, pays withdrawals quickly and has a large choice of games,
Eric
How quickly does this one pay, if I may be so curious?
Anyway, are you familiar with user reviews and user feedback?
Try this link if you would like to investigate. 😉
48h
So that's great in my opinion and pretty fast. What payment method do you use for withdrawal ?
by bank transfer, I made a profit again, paid also quickly, good service also in chat, he stops the support around 10 or 11 o'clock in the evening, and I have a very competent assigned manager
I don't see any player complaints, I think it remains a reliable casino, that remains my opinion
That's fine because bank transfers sometimes take longer. I am also glad that you managed to make another profit and withdraw again without any problems.
I think every casino could work like that. I wish you many more wins and good luck. 🙂
Good casino, with lots of games that other casinos don't have. pleasant support. deserves better than 5/10. better than some with higher grades.... samanta their manager is great
Hi, I'm glad you like the casino. What games does it have that other casinos don't ?
Anyway, I looked at its safety index and it is quite low as you wrote 5/10. Also the casino operates without a license, which I would be careful about because if there are problems it can be difficult to solve them.
Nevertheless, have you played here before and managed to win and withdraw something ?
licensed casinos have their problems, and I've had lots of them with some, unique, bad luck etc, for the moment no problems with them, quick withdrawal, listener, when I want to take a break, he closes the account. some casinos don't even do it. I like this casino.
Καλημέρα, έχω κερδίσει ένα ποσό 180e για ανάληψη σε αυτό το καζίνο, είχα κάνει αρκετές καταθέσεις στο παρελθόν, χωρίς επιτυχία, τώρα όταν θέλω να κάνω ανάληψη των χρημάτων μου λένε ότι το καζίνο έχει σταματήσει και ότι πρέπει να καταθέσω 200e για να μπορέσω να κάνω ανάληψη, πώς πρέπει να το βαθμολογήσω; Τι είδους καζίνο είναι αυτό; Δεν θα τολμήσω να καταθέσω ούτε ένα ero και τώρα πώς θα πάρω τα λεφτά μου!! Μου πήρε μέρες να επικοινωνήσω μαζί σου!! Τέλος πάντων, αν κάποιος μπορεί να μου εξηγήσει αυτή την αγανάκτηση είμαι όλο αυτιά και αν μπορεί κάποιος να μου δώσει μια εναλλακτική λύση μάζες
Η Samanta είναι υπέροχη, σε παίρνει τηλέφωνο και σου προσφέρει πολύ ζουμερά μπόνους αλλά ξαφνικά κερδίζεις! Και εδώ έρχεται το πρόβλημα, επεξεργάζομαι μια αμελητέα ανάληψη 180e εδώ και μια εβδομάδα, για να σκεφτώ χυμώδεις φιγούρες, δεν ξέρω πια τίποτα για τη Samantha, έχω καταφέρει να μιλήσω με κάποιον άλλον αφού κάψω email αφού δεν μπορείτε να επικοινωνήσετε σε διαφορετική περίπτωση. Θα μου πεις τι προσόν αξίζουν αυτοί οι άνθρωποι, μου λέει ο φίλος της Samantha ότι θα μου επιστραφούν οι τελευταίες καταθέσεις και ότι για να κάνω ανάληψη πρέπει να καταθέσω 200e, τι λύση είναι αυτή!! Μου επιστρέφουν κάτι που δεν μπορώ να κάνω ανάληψη αν δεν καταθέσω 200, και για να μην πω τα 180, αυτό δεν έχει πού να πάει, μην το σκεφτείς καν να μπεις, είναι πολύ καλά γιατί ένα μπόνους Σαββατοκύριακου 300% για Παρασκευή Σάββατο και Κυριακή είναι πολύ χυμώδες, μέχρι να κερδίσετε
Δωρεάν επαγγελματικά εκπαιδευτικά μαθήματα για υπαλλήλους online καζίνο, με στόχο τις καλύτερες πρακτικές του κλάδου, τη βελτίωση της εμπειρίας των παικτών, και τη δίκαιη προσέγγιση στα τυχερά παιχνίδια.
Μια πρωτοβουλία που ξεκινήσαμε με στόχο τη δημιουργία ενός συστήματος καθολικού αυτο-αποκλεισμού, που θα επιτρέπει στους ευάλωτους παίκτες να μπλοκάρουν την πρόσβασή τους σε όλες τις ευκαιρίες online τυχερών παιχνιδιών.
Μια πλατφόρμα που έχει δημιουργηθεί για να επιδείξει όλες μας τις προσπάθειες που στοχεύουν στην πραγματοποίηση του οράματος ενός πιο ασφαλούς και πιο διαφανούς κλάδου τυχερών παιχνιδιών.
Ένα φιλόδοξο έργο στόχος του οποίου είναι να τιμήσει τις μεγαλύτερες και πιο υπεύθυνες εταιρείες στον κλάδο των online τυχερών παιχνιδιών και να τους αποδώσει την αναγνώριση που αξίζουν.
