Thnak you!
This is precisely what I was talking about. The casino, for the stated reason, is concerned about the authenticity.
You may buy false documents online in the pdf format - ready to be used.
So, in order to verify it is truly you and that you have access to the presented documents, they ask you to capture a video. The other option would be a live call, most likely.
I imagine you find it strange, especially if you never had to pass such verification before, yet it does not mean it is a wise move to reject the cooperation.
Consider it from the casio's perspective: Why would you refuse to capture the video if you have nothing to hide regarding your identity?
If I may advise you, I would do as they ask. It is still the easiest way to get the money. Perhaps you would need more detailed instructions or support to meet all the requirements; if you do, ask the casino support. Such an approach will certainly demonstrate your willingness to cooperate.






