Imperial Wins Casino - γενική συζήτηση

Αν θέλετε να συζητήσετε οτιδήποτε σχετικό με το Imperial Wins Casino, όπως τα παιχνίδια του, τα μπόνους του, τις μεθόδους πληρωμής του, τα ζητήματα με τον λογαριασμό σας, τις δυνατότητες υπεύθυνου στοιχηματισμού, ή οτιδήποτε άλλο, μπορείτε να το κάνετε εδώ.

Did you experience some issues with your withdrawal, or was it just that unfortunately your luck was not on your side there?

I couldn't understand your post well, so I wanted to be sure, you know.

Είναι το Imperial Wins Casino πραγματικό; Μπορώ να εμπιστευτώ την κατάθεση χρημάτων;

Hello, are you concerned about something concrete, please? When it comes to the Safety Index, this casino ranks in the middle.

Check it out: https://casino.guru/imperial-wins-casino-review#tab=js-tab-reputation 👈

Σας ευχαριστώ πολύ. Η ερώτησή μου είναι αν το καζίνο είναι αξιόπιστο, επειδή έπαιξα με τις δωρεάν περιστροφές που προσφέρουν για την εγγραφή και κέρδισα λίγα, κάτι που με έκανε να παίξω περίπου 40 φορές περισσότερο για να το ξεκλειδώσω. Το έκανα και τώρα ζητούν μια ελάχιστη κατάθεση στο εθνικό μου νόμισμα για να κάνω ανάληψη των κερδών μου. Προτείνετε να κάνω κατάθεση;

Hello, it's good that you ask. I believe I can assure you that in this situation, a minimal deposit is indeed a normal request. Imagine that at the same time it allows the casino to verify and store your preferred payment—the one you used for deposit and make it possible to use it for withdrawing those winnings.

These deposits are usually the lowest amount possible. A few dollars, ten, for example.

This place is rubbish you might aswell flush your money down the toilet you'll have more fun doing that then feeling dumb giving this flop of a casino your cash!!! I spent $30k with this place the moment I went to withdraw $11k they started with their games kept moving the goal posts but also telling me the money is on its way stay away from this place

Hi, so let's focus on withdrawing the money you have there. I hope it's still in your player account and that you haven't played with it since. What did the casino tell you when you requested the withdrawal? What games are they playing with you? 

Hi

I hope your well no I definitely didn't play the funds as I have a screenshot of the money in the account just before I hit the cooling off period button so the story goes like this I deposited roughly $25k chasing my tail over the past few weeks I finally got a win (not on any bonuses) it was a clean win So I hit withdraw at $11,250.00 AUD I was made a VIP platinum about a week ago too so I was told there's faster withdrawals at the usual perks as a VIP if you send me your email I can forward the whole timeline of events to you where I'm told the money was approved and is being processed then another email comes after that saying for them to proceed I need to show proof of ownership of the account the money is going into and an old credit card which I did in order for them to send me the funds

after going back and forth 3 times it's approved then we need other documents then it's finally coming then they asked for source of income documents which I supplied an official government document stating that I received a $90k non taxable windfall

am I talking about this in the wrong place?

Okay, thanks for the additional info. My questions are as follows: Are you 100% verified, or is the casino still verifying something, or do you still need to send anything else? How long has this whole situation been going on?

From what I’ve seen, you’ve already filed a complaint, which means we’ll be here for you no matter what happens, and we’ll do our best to help.

I was verified however once I tried to withdraw they told me I needed to supply more documents such as proof of ownership of the account the money was going into selfie of myself holding the ID and bank statement I was then told it was all set and then money was being processed I then got another email saying they wanted to know the source of income I have supplied proof of sources of income but they continue to ask for documents relating to several payments from friends and family for splitting bills and outings this is ridiculous I'm not going to involve them in such ridiculous asks it's been a week of false promises and questions

In some cases, this may seem excessive, but I have seen casinos ask players such questions for AML purposes. So if you want your money, you’ll have to successfully complete this additional verification as well.