Could you tell me what i can do for take my money back from them scammers ??
Please describe the whole situation you experienced at this casino, and hopefully we'll be able to help you out.
Hello . I win in this casino 550£ on 14 april and still dont get my money back . I try contact them on email but dont get any answer. Try also contact them on chat but always get the same answer . I think they only copy and pasty the same words . Looks like this casino is scam . They dont have a problem with take a money from deposits but if you win something there is a big problem take a money back . All casinos pay out beetwen 24-48 hours . They say the pay up to 21 working days when its absolutely joke . Today is 22 working days exactly and still no word from them
I check them and Curacao license is scam . They dont have a license for casino !!! I dont understand how they exist and take people money ? They have sisters sites aswell and probably people have the same problem . They license number not exist nowhere !!!!
Unfortunately, when you check the review of this casino, their safety index is pretty low, and the information about the fake license is also included there.
You can try to file a complaint here, though, and our team will try to get in touch with the casino regarding your withdrawal.
Will you go for it?
Hi . Yes i allready put this complaint . Thanks for help 💯
Ανακτήσατε τίποτα;
This casino site Hello Fortune is not a good casino site. There has been very bad reviews on the Trustpilot and many people like myself have not received our winnings. This casino site should be banned and immediately need to stop down or the gaming commission should do something because they are scamming people money playing on their site but not giving out their winnings. One person hasn’t received the winnings since May 2025! I haven’t received mine since chasing after them 6 half weeks now. The team members I’ve spoken to are Jack, Mia, Jade, Fiona and Chloe. They’re all saying the same thing over and over making promises and lying about it. This need to stop right now. Are you able to do something about this ? This is serious. It’s affecting people’s mental wellbeing playing us along….
Hi, when I look at the casino safety index and warnings they have there, I'll tell you the truth, I'm not surprised that it is the way it is. It's not a casino I would play at.
Players waiting several weeks for their money is probably the main problem, and it's probably quite difficult to estimate whether they will get it at all. I would like to say yes, but I would probably be of the opposite opinion and I would like to be wrong.
Complaints won't help if the casino doesn't respond to us at all.
Do you think you'll be able to withdraw your money from there?
Well to be fair this shouldn’t benefit for anyone to go on this casino site if they can’t pay us our winnings. It’s affecting mental wellbeing and it’s very unfair to treat the customers when they been paying deposits on their casino site
this should be shut down.
I am very disappointed and doubtful I will
get my winning. I have been chasing them every day for 6 half weeks. They won’t let us speak to the financial team or manager. Something doesn’t add up. I strongly thinks you should report this to the gaming board to have the casino shut down immediately before anyone could end up harming themself
I hate to say it, but there are plenty of casinos like this and even worse ones on the internet. It's not unusual for one to close today and another similar one to open tomorrow. These casinos cannot be shut down because they know that there will always be players who will deposit money there.
The best thing a player can do is to look for information before depositing their money somewhere. I believe that if they saw that a casino had a score of 1/10, they would not play there. Sometimes it's not just about casinos; scams and other dishonest casinos are always on the internet. Sometimes, however, it is necessary to do your homework and get informed before it's too late.
That's why we display such casinos, so that players know where not to play.
Hi, that's quite a long wait. Do you know if the casino told you why it's been over a month? It's important to find out. Did you need to verify yourself?
I saw that you submitted a complaint, but I don't know if it will help since the casino isn't responding to us.
Καλησπέρα... ναι, έδωσαν έναν λόγο, δηλαδή ότι αυτή τη στιγμή πρέπει να επεξεργάζονται πολλά αιτήματα πληρωμής και επειδή πρέπει να το κάνουν με μεγάλη προσοχή και ελέγχους, η πληρωμή καθυστερεί. Με διαβεβαίωσαν ότι το αίτημα πληρωμής μου θα ελεγχθεί σύντομα και ότι όλα είναι νόμιμα σύμφωνα με τον χρόνο επεξεργασίας τους....
Και ναι, η επαλήθευση KYC ολοκληρώθηκε με επιτυχία και τα χρήματα είναι εγκεκριμένα για ανάληψη. Έκανα τα πάντα σωστά... Παίζω σε online καζίνο εδώ και πολύ καιρό και έχω αποκτήσει κάποιες γενικές γνώσεις σχετικά με το πώς λειτουργούν τα online καζίνο. Με εκτίμηση, Moses
I think that's a long time to wait for a check payment. It wasn't the best choice of casino, but I hope you manage to get your money and will be satisfied.
Καλημέρα... ναι, έδωσαν έναν λόγο, δηλαδή ότι αυτή τη στιγμή πρέπει να επεξεργάζονται πολλά αιτήματα ανάληψης και επειδή πρέπει να το κάνουν με μεγάλη προσοχή και ελέγχους, οι αναλήψεις καθυστερούν. Με διαβεβαίωσαν ότι το αίτημα ανάληψής μου θα διεκπεραιωθεί σύντομα και ότι όλα είναι νόμιμα σύμφωνα με τον χρόνο επεξεργασίας τους.
I wouldn't say that waiting a month and a half is normal for money these days. I would rather be negative about this, but I don't want to be.
We'll see how it turns out and whether you get the money and our team manages to help or not.
But I would expect anything.
Δωρεάν επαγγελματικά εκπαιδευτικά μαθήματα για υπαλλήλους online καζίνο, με στόχο τις καλύτερες πρακτικές του κλάδου, τη βελτίωση της εμπειρίας των παικτών, και τη δίκαιη προσέγγιση στα τυχερά παιχνίδια.
Μια πρωτοβουλία που ξεκινήσαμε με στόχο τη δημιουργία ενός συστήματος καθολικού αυτο-αποκλεισμού, που θα επιτρέπει στους ευάλωτους παίκτες να μπλοκάρουν την πρόσβασή τους σε όλες τις ευκαιρίες online τυχερών παιχνιδιών.
Μια πλατφόρμα που έχει δημιουργηθεί για να επιδείξει όλες μας τις προσπάθειες που στοχεύουν στην πραγματοποίηση του οράματος ενός πιο ασφαλούς και πιο διαφανούς κλάδου τυχερών παιχνιδιών.
Ένα φιλόδοξο έργο στόχος του οποίου είναι να τιμήσει τις μεγαλύτερες και πιο υπεύθυνες εταιρείες στον κλάδο των online τυχερών παιχνιδιών και να τους αποδώσει την αναγνώριση που αξίζουν.
Θα ανακατευθυνθείτε σύντομα στον ιστότοπο του καζίνο. Παρακαλούμε περιμένετε. Αν χρησιμοποιείτε λογισμικό αποκλεισμού διαφημίσεων, ελέγξτε τις ρυθμίσεις του.
