Golisimo Casino - γενική συζήτηση (σελίδα 5)

Hello, thank you very much for sharing your experience; in my opinion, you did great. Maybe a question: which payment option would you now recommend for players from your region? It appears that bank transfer is preferred over card transfer. Good to know, really. 🙌

Σας ευχαριστώ πολύ για την απάντησή σας. Από τη δική μου εμπειρία, για παίκτες από την περιοχή μου θα πρότεινα περισσότερο την τραπεζική μεταφορά αντί για ανάληψη μέσω κάρτας.

Έχω αντιμετωπίσει αρκετές φορές απορρίψεις από την τράπεζά μου όταν προσπάθησα ανάληψη σε κάρτα, όχι επειδή υπήρχε πρόβλημα με το καζίνο, αλλά λόγω ορίων ή άλλων τραπεζικών περιορισμών. Όταν όμως έκανα ανάληψη απευθείας σε τραπεζικό λογαριασμό, η διαδικασία ήταν πιο ομαλή και τα χρήματα έμπαιναν συνήθως μέσα σε λίγες ημέρες.

Φυσικά κάθε περίπτωση μπορεί να είναι διαφορετική, αλλά αυτή είναι η προσωπική μου εμπειρία.

Ahs, that's it. I think I understand. Hey, thank you again. 🙂👌 You know, people with handy tips, willing to share honest experiences for the benefit of others, are the strongest pillar of this community. 😉

I hope you're going to have an amazing Friday!

Σας ευχαριστώ πολύ για τα όμορφα λόγια και την ευγένειά σας. Χαίρομαι πραγματικά αν η προσωπική μου εμπειρία μπορεί να βοηθήσει άλλους παίκτες.

Πιστεύω ότι είναι σημαντικό να είμαστε δίκαιοι και να μοιραζόμαστε τις πραγματικές μας εμπειρίες, είτε είναι θετικές είτε αρνητικές.

Σας εύχομαι και εγώ να έχετε μια υπέροχη Παρασκευή και σας ευχαριστώ για τη δουλειά που κάνετε στην κοινότητα του Casino Guru. 😊

You are welcome. Honestly? I'm not quite used to accepting compliments, but I appreciate your kind words. If you ever want to share anything else from your casino journeys, you know where to go. 🙌😉

Η ανάληψή μου ολοκληρώθηκε με επιτυχία και τα χρήματα πιστώθηκαν στον τραπεζικό μου λογαριασμό. Η διαδικασία διήρκεσε τέσσερις ημέρες, μία ημέρα περισσότερο από το αναμενόμενο, λόγω της διαδικασίας επαλήθευσης των στοιχείων μου. Τελικά όλα ολοκληρώθηκαν σωστά και είμαι πολύ ευχαριστημένος από την εξυπηρέτηση και την επικοινωνία.

Θα ήθελα επίσης να αναφέρω κάτι σημαντικό προς όλους τους παίκτες. Προσωπικά, τις περισσότερες φορές χάνω και μόνο κάποιες φορές κερδίζω μικρά ποσά. Το καζίνο δεν είναι τρόπος για να βγάλει κάποιος χρήματα ή να λύσει οικονομικά προβλήματα. Πρέπει να αντιμετωπίζεται αποκλειστικά ως μορφή διασκέδασης και να παίζει κανείς μόνο χρήματα που μπορεί να αντέξει να χάσει.

Ευχαριστώ την ομάδα για την ολοκλήρωση της ανάληψής μου και εύχομαι καλή συνέχεια.

Hey! That's certainly an experience worth sharing. I imagine it's not easy admitting that losing is a major part of the game, so once more I admire your honesty. 🙌

I strongly recommend staying away from Golisimo Casino.

It took them over 30 days just to verify my account. After that, every withdrawal I made has taken at least 15 days to process.

I currently have another withdrawal that has been pending for over 21 days, despite repeatedly being told that it is in the "final stages", that all checks have been completed, and that it will be processed "shortly".

I have received completely contradictory explanations from their support and VIP team throughout the process. They keep giving me different excuses and generic answers, but the money still isn’t being paid.

I have also documented the entire situation in an ongoing complaint with Casino Guru.

Based on my experience, I strongly recommend that players stay away from this casino. I would not trust Golisimo with my money.

Given everything you've been through with the verification and the repeated withdrawal delays, I can understand why your opinion of Golisimo has changed so much.

The good thing at least is that the casino has now finally joined your complaint and confirmed that all the necessary checks have been completed. But as you rightly point out, the important part is still the actual payment reaching you.

I saw your latest update there as well. Since the money still hasn't arrived, the complaint remains open and we're now waiting for the casino to clarify whether the withdrawal has actually been executed. If it has, a transaction or payment reference should make the situation much clearer.

For now, I would definitely let the complaint process continue. Hopefully their next response will finally come with the payment rather than another explanation.

⭐ 1–2 stjerner – Very poor withdrawal experience

Won a max win in May – still struggling to withdraw my money in October

I am writing this review because my overall experience with Golisimo has been extremely frustrating, particularly when it comes to verification, withdrawals and customer service.

I won a max win in May 2026, and it is now October. I still have approximately 585,000 NOK remaining on my account, meaning that almost five months later I still have not been able to withdraw the majority of my winnings.

My account verification took approximately one month. After that, I experienced long delays with withdrawals, with some withdrawals taking weeks to be processed. At times, I also received different explanations regarding why withdrawals were delayed.

What I find particularly frustrating is the lack of answers when you actually have questions or need help with your account. Customer support often tells me that the matter has been forwarded to the VIP department, but then I am left waiting without a clear answer.

This is exactly what is happening again now.

During September, Golisimo increased my withdrawal limit to 30,000 NOK per 24 hours / 300,000 NOK per month. This worked very well, and I successfully withdrew 300,000 NOK during September.

However, when October started, my withdrawal limit was reduced back to 5,000 NOK per 24 hours.

I contacted my personal VIP manager, Fredrik, because he was the person who previously helped me get the higher withdrawal limit. On September 30, he told me that he would look into increasing the limit again.

Since then, I have sent several messages and emails without receiving an answer.

Today I contacted another member of the VIP department because I still had not heard anything. I was told that Fredrik is my responsible VIP manager, that he was working that day, and that they had sent him a message asking him to contact me. I was told that he would get back to me as soon as possible.

I am still waiting for a response.

To be fair, the 5,000 NOK withdrawals are currently being processed, so I am receiving money. My complaint is not that they refuse to pay me. My problem is the extremely slow and unnecessarily complicated process, combined with the lack of communication when I have legitimate questions about my own money.

Golisimo has already demonstrated that they can allow me to withdraw 30,000 NOK per day without any problems. I simply want a reasonable withdrawal limit and clear communication about what is happening with my account.

I won this money in May. It is now October, and I still have around 585,000 NOK left to withdraw.

I hope Golisimo resolves this, and I will happily update this review if the situation improves. But based on my experience so far, the withdrawal process and customer service have been extremely disappointing.

After successfully withdrawing 300,000 NOK in September, I understand why returning to a 5,000 NOK daily limit feels like a significant setback, especially with around 585,000 NOK still remaining.

It’s helpful that you’ve clarified that payments are currently arriving. The concern now is how long withdrawing the remaining balance will take and why the higher limit was reduced without a clear explanation.

I checked your complaint, and Lucia has already asked Golisimo whether the increased limit can be reinstated. If it cannot, she has requested the reason and a clear withdrawal schedule. You’ve also already documented the latest developments there, so there’s no need to repeat them.

Hopefully, the casino’s response will give you a concrete answer. Was the September increase originally described as temporary, or was no expiry mentioned?

The increased limit was not described to me as temporary. When Fredrik arranged the increased limit in September, I was told that it would be 30,000 NOK per 24 hours and 300,000 NOK per month. There was no expiry date or indication that the limit would automatically be reduced again at the beginning of October.

In fact, the increased limit worked very well throughout September, and I successfully withdrew 300,000 NOK during that month.

That is why I was surprised when the limit was reduced back to 5,000 NOK per 24 hours in October without any prior notice or explanation.

That explains why the reduction came as a surprise. If no expiry or automatic reset was mentioned, it was understandable that you expected the higher limit to continue.

This clarification is relevant to Lucia’s question to the casino. It doesn’t guarantee that the higher limit will be reinstated, but Golisimo should explain why it changed and what you can expect going forward.

For now, continue withdrawing the amounts currently available while we await their reply. Hopefully, it will bring a clear answer rather than another referral to the VIP department.

This site is a total scam! They are not allowing more than 500e to ask for withdraw..

Andeven that- i've provided to them all the info, and have tried with 3 methods! System error on bank side- yeah right.. when you are scamming.. have more than 25k there which i cannot take out..

Is this complete steal?

Thanks

With more than €25,000 in your account and withdrawals failing through three methods, I understand why you’re worried. However, we can’t conclude that the money has been stolen from those errors alone. The €500 request limit and the failed payments both need a clear explanation.

When did you first try to withdraw, and does the error prevent you from submitting a request, or does the casino accept it and reject it later?

Your complaint is already open, so let the complaint team assess the casino’s explanation and follow their guidance. For now, keep the remaining balance untouched, and please let us know if any payment succeeds.

Hi Ivan,

I wanted to share my experience with Golisimo, as I have been dealing with a very similar situation.

I won a max win back in May, and I still have approximately 585,000 NOK left in my account. My verification process took around a month, and I experienced long delays with withdrawals, sometimes waiting weeks without clear explanations.

In September, Golisimo increased my withdrawal limits to 30,000 NOK per 24 hours and 300,000 NOK per month. I managed to withdraw the full 300,000 NOK during that month, so I know that substantial withdrawals are possible.

However, when October started, my limit was suddenly reduced to 5,000 NOK per 24 hours, without any clear explanation or prior notice. Since then, I have repeatedly contacted my VIP managers, Fredrik and Gordon, but I still have no concrete answer. Even Casino Guru has now told me that Golisimo has stopped responding to their requests.

Despite all of this, I have continued receiving some withdrawals, although things have recently started taking longer again.

My advice would be to stay patient for now, keep all your documentation, and continue following up on your pending withdrawals. In my case, I have managed to withdraw a substantial amount, even though the process has been extremely frustrating and much slower than it should be.

I cannot promise that your experience will be the same as mine, but I hope you manage to get your money out too. Just make sure you keep records of everything and don’t give up on following up.

Good luck, mate. I hope we both get our remaining money out soon.

I also involved Casino Guru, hoping they could help resolve the situation. Unfortunately, they have now informed me that Golisimo has stopped responding to their requests. So, while Casino Guru has tried to contact the casino, there is only so much they can do if Golisimo refuses to cooperate.

Despite all of this, I have continued receiving some withdrawals, although the process has recently started taking longer again.