Freshbet Casino - γενική συζήτηση (σελίδα 3)

Έμπειρος

πριν από 6 μήνες

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I am not here to purely point my finger at CG but I am here because I have spent the past 2 weeks or so researching casinos and the Curaçao licensing model, after realising dubious descriptors on my bank statement.

I had no idea such practices were happening in casinos and that is why I stopped playing and started investigating! (I have spent hours and hours researching and writing to Governments, Legislators, Policymakers and other legislative bodies) in order to pass on my knowledge to help others!

My own vulnerabilities make me a victim for unscrupulous operators and my hope is to convey the pitfalls to others. This has been a big wake-up call for me!

I truly believe the shake up with Curaçao gambling and casino legislation is a welcomed SAFETY NET for VULNERABLE PLAYERS!

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Radka

Anonymized485

Social Media & Community Specialist

Anonymized485

πριν από 6 μήνες

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Hello. No harm done 🙂

My only intention was to add more about the interestingly complicated situation in Curacao.

Its result is not, for instance, very clear to me, and sadly, I had no time to spare on this subject, so I'm glad you came here.

On the other hand, this whole topic is rather general, and I would suggest creating a separate thread with a proper name, maybe something like "What you probably do not know about Curacao licensed casinos" 🤔

Keeping such a thread regularly updated would be a great addition. I also feel it would be more appropriate than here in the thread about a specific casino.

What do you think, please?

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FunkyDuck

Τζούνιορ Μαθητευόμενος

πριν από 2 μήνες

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I opened an account at Fresh Bet yesterday and went from £650 to over £1,000. I submitted documentation for verification and waited, so I could make a withdrawal.

This morning the account has been closed, and I have been told I cannot access the balance, as I have violated their terms and conditions by having a duplicate account that has been previously closed and self-excluded.

I did not know I had a previous account, but could be so, but Fresh Bet allowed me to deposit multiple times and submit documents and play for several hours before restricting access to my money.

Has anyone seen this before, with this casino (group)?

Jaro

FunkyDuck

Forum and Reviews Administrator

FunkyDuck

πριν από 2 μήνες

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Hello, of course, you should always make sure that you don't have an account in the casino if you know that you have played here in the past so that a similar situation doesn't happen and you don't open another one. Usually the casino will find out such a thing when they ask you for verification, but since you only verify it by your first withdrawal here, they have probably missed this information.

However, in such a situation I would recommend to file a complaint on this link and see if something could be done or helped with your case.

Are you in ?