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Just FYI:
- Today I tried to contact again Antonio Zerafa via linkedin, I asked for his help to speed up the process.
- Today I created a complaint against MGA in EU SOLVIT
We will see whats going to happen.
Elite24Bet Casino - γενική συζήτηση (σελίδα 10)
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Have you contacted these addresses? Has Mr. Stanczak replied to anyone?
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"Dear Pantelis,
Ticket Ref. **********.
Can you please confirm whether you have received payment directly from Egmit Limited?"
I just received this!
Έγινε επεξεργασία από τον συντάκτη πριν από 1 έτος
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Sweet! There is hope! Have you received a payment or anyone else? I still haven't received anything.
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Hi,
I got an email from MGA 2 monhts ago and i posted it here. It is on page 9.
i have sent them 3 mails after that asking for further actions or updates. I have not gotten replies since then.
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Hi again guys!
Today i got an email from MGA, where they found how much i had in my account the day it was closed. This sum did not have funds i had made a withdrawal attempt...
But the important part, which may be new information to all of us is this:
"Following our investigations, the Authority has confirmed that EGMIT Elite Limited experienced a shortfall of player funds. Following multiple attempts at contacting the operator and its representatives, the Authority has filed a police report, and has also proceeded to cancel the operator’s licence and has initiated liquidation proceedings."
So, it seems that getting our money back isnt that simple. But at least MGA is doing something here. Any news from you?
1
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Got the same email but their data are not correct.
I had more money than they implied I had in my account....
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I haven't received any response from MGA...
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Having thoroughly analysed this data, we can confirm that your account balance reflected zero funds. As a result, we are unable to proceed with processing a refund for you, as the data indicates that there were no funds in your account.
my response from MGMA... bye bye money
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Did you have all remaining money as pending withdrawals? Or just laying in the account?
My pending withdrawals were not in the balance that MGA found, but i have screenshots to prove that i had few pending withdrawals. But anyway this seems unlikely to get these thiefs responsible for this...
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Hi,
today I got an email from MGA asking if I have received message or payment from elitebet. This gives me some hope but i have not gotten anything from them.
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Hold on to it! It means MGA cares!
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Update again:
I sent email to elitebet and they asked which payment method i prefer. It looks a bit more likely now to get funds back.
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Hey matti95, on which email did you wrote to them and from which email they responded?
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Hi,
I used this email: payments@elite24bet.com
They replied in few hours.
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I received this email:
Dear David,
Please be informed that our MGA license has been revoked and for that reason our website elite24bet.com has been closed.
Further to the foregoing, we would like to inform you that your outstanding balance is 300,00 EUR as you mentioned.
Please reply to this e-mail to agree the withdrawal method you prefer.
We are in the process of reactivation our Skrill account so we can pay you out. Can you please in the meantime give us your bank account number to have it as an alternative please?
Best regards,
Elite24Bet Financial Department
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New email dropped:
Hello David,
So we tried yesterday make a transfer to your bank account but unfortunately we could not made a transfer to North Macedonia.
From positive news, we should get an access to our Skrill account during next days, please give us 4-5 days more and we should be able to transfer you the money via Skrill.
Once again apologies for all the problems but you can be sure that you will be paid.
All the best,
Payments Team
There's hope folks, I'll keep you all updated!!!
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Good news. They confirmed that all my funds are now found and someone will contact me soon regarding the payment. They asked me once already about the payment method. I said that whatever payment method is best for them it will be ok for me.
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I think you will get the money as I got finally yesterday. It was a really tough and exhausting to get back my own funds from these thieves, but I think the last drops was the pressure on MGA through EU Solvit and the Maltese Ombudsman who has contact MGA two months ago regarding our issue, and I think at that point MGA couldn't allow anymore to itself not making progression in the case, this is the reason police involved against Elitebet. Hope guys you will be fine.
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