May I ask if they ask you to verify yourself? Right?
If your account has not been yet verified, that is why they need to do that first, I believe.
Do you have any remaining balance at this casino?
If you don't have any money left and you have some gambling issues, maybe you should try to change the password to your account the way you don't know the new one so you are not able to login again. Many times this way can prevent players from depositing and playing, you know, especially if the casino doesn't block your account right away.
Please let us know how all this goes, and if you need our help, we're here for you.
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