Hi there,
I must say that this seems exactly like a questionable, unlicensed casino at its top form...
I can accept that casinos only verify players when the withdrawal is submitted, that's a business standard. Worth mentioning that decent casinos allow players to verify the account anytime the player sees that suitable. Furthermore, in case you opt for a payment option you have never used before usually leads to a confirmational deposit, that's normal, yet again I'm not convinced that this is the case. Why would you need to deposit to get the winnings you gained from the free chip if you are not a newly registered player?
When it comes to the fact that your funds were voided - I have no idea what has happened.
Care to submit a complaint? 🙂
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