Then it’s definitely a good move that you opened a complaint. Our team will look into it, and since the casino is new, it’s best if we can get some information about it. The more, the better, especially from multiple players, so we can at least get a sense of how the casino treats its players.
So we’ll see if they respond when contacted and how this all turns out.
Therefore, if you’re sure you haven’t done anything wrong, then you’ve done the right thing.
Here’s another thought, sometimes it’s not a good idea to try new casinos until you see that other players have had positive experiences with them. If you see that the reviews are mostly bad, I definitely wouldn’t deposit there. If you don’t look for information beforehand, definitely do that as often as possible. You never know how a newer casino will behave.
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