Betmica3.com..Is it real. (σελίδα 11)

The section you shared does refer to deposits exceeding €5,000 as a trigger for a source-of-wealth check. With approximately £180 deposited, I understand why you question how that provision applies to you.

However, that paragraph alone doesn’t establish that additional checks below that amount are excluded elsewhere in their terms. The casino should explain the basis for its particular request, especially after approving your other documents.

I also understand that you’ve chosen to pursue your deposits through your bank. For other readers, though, I wouldn’t recommend chargebacks as a blanket response or a way to punish the casino. Each dispute needs an individual assessment, and neither eligibility nor recovery should be assumed.

Having more than £16,000 awaiting withdrawal understandably makes you cautious about the next step. When you mention using three accounts, do you mean three bank accounts, all registered in your own name?

Proof that you own the accounts used to deposit is different from a source-of-wealth check. Even with deposits below £200, the casino may need to verify those payment methods. The €5,000 provision you shared concerns source of wealth, so it doesn’t by itself remove the need for payment verification.

Before sending statements, ask which details must remain visible, whether unrelated transactions can be hidden, and which secure submission channel to use. Please don’t post them here.

How long has this verification been pending, and have they actually requested source-of-wealth documents yet, or only proof of the three payment accounts? That would help distinguish the current obstacle from a possible later request.

Κατανοώ απόλυτα τις ανησυχίες του Jjjhhhh σχετικά με την υποβολή τραπεζικών καταστάσεων από τρεις διαφορετικούς λογαριασμούς, ειδικά με υπόλοιπο £16.000. Αλλά αν θέλετε πραγματικά να δείτε τα χρήματά σας, δεν υπάρχει τρόπος να παρακάμψετε τη διαδικασία KYC. Μια μικρή συμβουλή: πριν από την υποβολή, απλώς διαγράψτε όλες τις ευαίσθητες συναλλαγές που δεν σχετίζονται με καταθέσεις καζίνο, αφήνοντας ορατά μόνο το όνομά σας, τα στοιχεία του λογαριασμού και τον σκοπό των μεταφορών. Αυτή είναι η συνήθης πρακτική και προστατεύει το απόρρητό σας.

So I just received my withdrawal.

deposited £10.00 withdrew £93.00

tbey rejected my first withdrawal and asked for my passport which they then accepted and approved the withdrawal.

still seems like a scam website and I think I got lucky as they processed my first withdrawal.

I wouldn’t deposit another shilling there.

the live chat is fake, emails go unanswered and frankly the whole thing is dodgy as hell.

DO NOT USE THIS CASINO

The 3 bank accounts are all in my name

They have only asked for the proof of deposits so far my other verifications have been successful.

i was just unsure what could be done with so much of my personal info.

3 bank statements a photo of myself with a driving licence

utility bill maybe im being paranoid but this seems very strange as ive never had to do this before

It was rejected yesterday so its been around 24 hours

Maybe a new updated review would help the community..

It’s good to hear that the £93 has reached you after your passport was accepted. That answers the uncertainty about this particular withdrawal, although it doesn’t erase your concerns about unanswered emails and the support experience.

You’re entitled to decide that you don’t want to play there again. For other readers, it helps to distinguish the confirmed payment from your concerns about the casino, so they can assess both.

How long did it take for the money to arrive after your passport was approved?

Being cautious with that much personal information is understandable. You’ve clarified that all three bank accounts belong to you and that the current request is only for proof of deposits, so a source of wealth check hasn’t been requested at this point.

Checking ownership of the accounts used to deposit can be part of verification, but we cannot guarantee how a particular operator handles your documents. Before redacting anything, get confirmation of what they will accept, the other player’s suggestion shouldn’t be taken as approval from the casino.

When you say it was rejected yesterday, do you mean the withdrawal or a document you submitted? Did they give a specific reason? That distinction will help us understand what is actually holding things up.

You're quite abrupt you aren't you, I haven't seen one helpful comment from any of your posts, what i have noticed is that you come across as quite condescending bordering on argumentative towards users. If you have nothing positive or helpful to state then I suggest not commenting on people's posts when they/we are already quite frustrated and confused at an "offshore" casino making them jump through impossible hoops just to withdraw money they have won.

The way you reply its as if you have a vested interest in protecting betmicas reputation!?🤔

I’ve also had a nightmare with Betmica3 and experienced alot of the same issues people have been discussing on this thread, they are now refusing to return my balance (approx £2500) and not answering my emails upon closing my account. As I can’t resolve it with them directly I want to involve an independent ADR (Alternative Dispute Resolution) provider, but it needs to be the right one associated to the Betmica3 platform.

I believe the licensing information concerning Betmica and Win Top Ltd is operating under Win Top Ltd’s Anjouan licence, reference ALSI-202509029-FI1. However, the current licensing information identifies betmica.com amongst numerous domains associated with this licence, but I have been unable to verify www.betmica3.com as an authorised domain under that licence, and this particular URL/platform was where my account was being held.

Further research shows The Anjouan Gaming Authority currently recognises four ADR providers: EGIS ADR, Axion ADR, iGaming ADR and CADRE B.V. 

I want to identify the correct ADR approved by the Betmica3 platform so I can follow the correct procedure and lodge an official complaint with an independent body, so any clarity around the Betmica3 license number or correct ADR provider would be much appreciated.

Thanks

Yep new update

they have removed my £31k and closed my account

I managed to get £2000 out then all the verification fun started

cut loses and reported

will also try a charge back

Im sure the owners of this page will give you some softly softly advice on how to handle the problem..

Tbh I’m good with it I’m £1200 up

the dream of £31k was nice while it lasted.

lesson learnt I’m just lucky I got something back

I respect your opinion, and let me share the CG's more official warning. I'm the last person to support unprofessional operators, but I care about fairness, as we both do. Thank you.

"Fairly" by Daniel 👈👈

Just yesterday, another player from your country chose to "report the casino to the bank" after a few days of KYC, and as a result, we had to close his complaint. The winnings were much higher than the deposits... I know what it looks like from your perspective and I agree that fairly won money should be paid. There is absolutely no question about that. Chargebacks, however, are a different matter that may result in unexpected turns and are advisable not to use them as the first step.

I'm sorry if I offended you by any means.

Hello, this surely fits the other experiences, and my colleagues would appreciate any complaint each of you can raise. Just recently we had quite a conversation with the other players regarding the proper ADR for AOFA licensed casinos, and the result is not positive, I must admit.

Basically the casino is supposed to tell the player which ADR takes care of their disputes, since there is no official list pairing operators with the concrete ADR.

I imagine this is not very convenient; frankly, we have no history with this casino when it comes to investigating their practices. May I know why your account was closed? Any particular explanation, please?

the AI customer service chat gives vague answers doesnt specify wether they allow to remove transactions not linked to the deposit just says to upload them and the payment team will check if they are suitable

for the payment team to check the documents you have to make a withdrawal so yeah a withdrawal was rejected along side the proof of payment document as i didnt upload any

Thanks for the response, basic background of my issues:

After struggling to withdraw funds, sending multiple verification documents and getting generic/unhelpful bot responses from the live chat, I contacted Betmica via email and requested they close my account. I also requested confirmation once this had been completed.

I didn’t receive a response and my account stayed fully active a few days after my request so I decided to have another play, Betmica3 accepted six further deposits totalling approximately £1,900 from me.

I was permitted to continue gambling normally without restriction and my account balance subsequently reached approximately £2,500.

Betmica then closed my account while I was actively playing, without prior notification or confirmation by phone/email, and the balance became unavailable for withdrawal.

Betmica’s subsequent response when I challenged this, Betmica’s Security Team stated in writing:

"As we can see, your account was closed following your request to block the account, Based on this, your account was closed and all funds on your account became unavailable for withdrawal."

Betmica3 has since offered to refund only my last deposit, instead of the active balance at time of closing, or six deposits made that day.

I have repeatedly asked Betmica to explain:

The contractual or regulatory provision permitting it to retain the balance standing on my account.

The exact balance held when the account was closed.

Why my blocking/closure request was not implemented before further gambling was permitted.

Why six further deposits totalling approximately £1,900 were accepted after that request.

Why Betmica considers only the final deposit refundable, rather than explaining the treatment of all deposits and gambling activity following my closure request.

The details of its formal complaints procedure and applicable ADR provider.

I have not received any further response after a few more attempts so have decided to try the ADR route and contacted the Anjouan Gaming Authority to confirm the license details for Betmica and Win Top Ltd so I can try to identify the correct ADR provider.

That clarifies the rejection, the proof of payment wasn’t submitted, so the payment team hasn’t yet assessed your statements. Your concern is still whether you can provide them without exposing unrelated transactions.

The chat’s answer doesn’t confirm that redacted statements will be accepted. Since it cannot clarify this, I’d request a written answer from the payment or verification team specifying which details must remain visible and whether unrelated transactions can be hidden.

I can’t guarantee how they handle your documents or that they’ll accept redactions. Equally, the withdrawal is unlikely to move forward while the requested payment verification remains incomplete.

Thanks for explaining all this. I can understand why you’re unhappy, especially after being told that your balance became unavailable because the casino closed your account at your request. That response certainly raises questions.

If you’re willing, I’d really appreciate it if you could also submit a complaint with us. If you could provide those emails, it would greatly assist our complaints team in looking into the matter and contacting the casino.

The reason I’m suggesting this course of action is that, although sharing your experience on the forum helps other players, we can’t investigate a forum post in the same way as a formal complaint. Understanding how they actually handle cases like yours is an important part of assessing the casino accurately and helping others see the broader picture, I'd say.

I understand why you’re looking into ADR, too. Our team would look at the evidence independently, so you’re welcome to bring the case to us as well.

Just a route to consider, thank you.