πριν από 11 μήνες
BETINIA is scam casino Period .
even the team in casino Guru know this , they just use loopholes to scam players , with times they will end up in courts and it will be known how they scam players using KYC regulations .
Betinia Casino - γενική συζήτηση (σελίδα 2)
πριν από 11 μήνες
Despite the fact that you think we know something, there is a huge difference between complaining here on the forum and ignoring serious complaints we intended to investigate in order to find any irregularities you are probably mentioning now.
You seem quite concerned about that, Thus, I ask you to address your closed complaint again.
I'm quite convinced you probably overlooked this:
"Regrettably, we have not received the ruling of the alternative dispute service from the player. Despite acknowledging that our last interaction occurred some time ago, we aimed to appropriately revise the complaint's status and classification based on the elapsed time. Regrettably, without the player's input, this becomes impossible, leading us to close the case as "rejected."
The player is welcome to reach out in the future, should they wish to reopen this complaint. We can appropriately reclassify it upon submission of substantiating evidence of the Authority's (ARN) verdict. Until then, we appreciate your understanding."
But don't worry, you can reopen the case at any time by choosing "reopen".
I can assure you there is nothing we aim to hide, and your complaint is fully available right here.
🙏
πριν από 11 μήνες
A quick online search, including on platforms like Trustpilot (https://www.trustpilot.com/review/www.betinia.com), reveals numerous complaints from players who shared their experiences about getting scammed by Betinia, particularly in the context of their use of KYC (Know Your Customer) regulations. This evidence suggests that the issue of Betinia scamming players is not just speculative.
When consulting with lawyers regarding this matter, I was informed of substantial fees and advised that achieving a favorable outcome could require considerable time and effort.
For now, I am in a holding pattern, anticipating that it's only a matter of time before someone successfully sues Betinia. A successful lawsuit would likely create a precedent, at which point I intend to proceed with my own case.
πριν από 11 μήνες
I understand, but it is possible that you would wait quite a long time, but I won't push you into anything. You have the option to reopen the complaint, so if you're ready for it, you can do so. We'll see where the situation goes from here.
πριν από 9 μήνες
It's alarming to witness the growing count of players falling victim to Betinia's KYC abuse scam scheme. Shockingly, the administrators seem to be shielding the casino despite the blatant evidence of deceit and exploitation.
@Grande2020 I Agree with you 100% . its matter of time until the Authorties will understand the scheme .
πριν από 9 μήνες
Hey, I don't feel like we're standing up for anyone. Why do you feel that way?
Do you also have any problem with account verification in this casino ? If so, could you elaborate a bit on your case ?
πριν από 9 μήνες
@Jaro I must say sometimes I feel many admins take the casino sides even with the fact many of those 8+ casinos are known for scamming players, in what world does a notorious scamming casino such as Betinia Casino get an 8+ rating?
Sorry, but you need to have a more realistic rating otherwise players will fall victim to these scammers.
πριν από 9 μήνες
Hey.
The way I would see it is that players have different experiences and most of the time they all come with bad ones, because while everything is fine they often don't get involved in debates and such. We certainly don't stand up for the casinos either, because our aim is to keep a fair approach and not to collude with players or the casinos.
As far as the casino safety index is concerned, it is made up of several factors, so you can read about how our team reviews them here. I think it's pretty well explained.
Of course, if you have any questions feel free to let me know. 🙂
πριν από 8 μήνες
Im considering is there reason to open ticket about
misleading offers sent by email and after deposit denying the bonus? They sent me offer for 200% bonus and 20 free spins. When i made deposit they only gave me 50% and said this is by admistrations decision. I would have not made any deposits for 50% bonus here.
πριν από 8 μήνες
That is not pretty fair. Even though the casino can restrict players from receiving further bonuses, such a decision should be announced in advance, so you are not misled by a concrete offer.
Have you perhaps asked for your associated deposit to be returned? I would certainly have tried that.
Let me know, please. 🙏
πριν από 8 μήνες
Well yeah i recived this offer by EMAIL, it also had my name on it so i thought i am truely eligible for it.
I did deposit and just played a bit and then made withdrawal. It has not arrived yet but im waiting 😀
πριν από 8 μήνες
So did you play with the bonus ? I think Radka meant to ask the casino to refund your deposit and maybe cancel the bonus because it was misleading.
However, when you played, did you manage to meet the conditions of the bonus or did you have the opportunity to cancel it somehow and then you played with your deposit ?
Of course, if you have a problem with your withdrawal, you know that you can reach us. Keep me updated on how the whole thing develops. 🙂
πριν από 8 μήνες
No, the bonus was non sticky so I just gambled with my original deposit and made the withdrawal after that since I didn't touch bonus money. It was supposed to be 200% but they only gave 50%. I got the money back today so 3 days withdrawal.
πριν από 5 μήνες
!When I wanted to withdraw my money they immediately sent me a verification request.After I sent every documentation,pictures,ID and three weeks chatting and emails,they didn’t answer.It’s a SCAM organization!
πριν από 5 μήνες
That really sounds like a handy warning. If you still possess an active balance in this casino, I think you should try to get it. Are you interested in a free complaint?
Find the instructions right here 👈
Let me know if anything else is needed, ok?
πριν από 5 μήνες
Thank you but I don’t have.I played everything I won and I closed my account with this horrible organization.I just want to let everyone know about Betinia and before you play,read all the reviews about them,Trustpilot,everywhere…they should be banned..I already made an complaint at
Konsumetverket.Thank you!!
πριν από 5 μήνες
If I may ask, did you resolve the issue you've had with them when you tried to withdraw your money before?🤔
πριν από 5 μήνες
Ciao,Unfortunately, no. I had to play everything I won and close my account. I asked them after I sent all the documents for verification, if I can close my account and they approve my withdrawal and they said that ISN'T POSSIBLE, so I preferred to place a betting ticket of 5000 kr, anyway I didn't see the money anymore. I complained in several places and I don't understand why they let them function like that.. We are not protected at all, as customers.You can contact a lawyer, that's all you can do and of course warn others not to suffer the same. At least that much!
πριν από 5 μήνες
And what reason did they tell you not to be able to withdraw the money, I wonder?🤔 I do not understand that at all.
πριν από 5 μήνες
After I went through the verification process and sent all the information and after another 10 days of chatting and emails I asked them how long I need to wait,they answered me"as long as it takes " and after that they didn’t answer anymore.I play with a few casinos and when I make a withdrawal by Swish I have it in a few seconds,and the verification steps in max a couple of days.You read al the reviews on Trustpilot and everywhere about Betinia and after you can choose to play.It’s my advice,you can do whatever..it’s your money 👍
